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Jenkins Nissan
Lakeland, FL
4,870 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
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Showing 4,870 reviews
August 09, 2016
DO NOT BUY A CAR FROM THEM-FRAUD Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues relate Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues related to the car everyone at the dealership becomes nasty and will refuse to fix the issues!!! They hire outside companies to also do work on your vehicles which are not cover my Nissan warranties. When problems arise they become belligerent and have the outside companies to call and threaten you. The price may be great but not worth it, go to another area dealership to purchase your vehicle. More
by Unhappynissan
Employees Worked With
Glen McGuire, Mario Dorado, Chris Faulkner, Marcus Ruggiero
Helpful April 12, 2016
Rocky Start...but they did it again! We bought a new Rogue SL back in 2014 and wanted to give them one more whirl. I wasn't sure at first as the deal didn't start off too hot. However, We bought a new Rogue SL back in 2014 and wanted to give them one more whirl. I wasn't sure at first as the deal didn't start off too hot. However, we kept working the numbers late after closing and settled on "a price". Went back the next day to finalize the paperwork and noticed there was a discrepancy on the trade allowance. After some tense moments, they honored their word and the deal. Couldn't be happier with our new Armada SL. I've got more business coming your way. Thanks again guys. Kendall, Adam, and Chris...you made my wife very happy and you know what they say... "Happy Wife...Happy Life"!!!! More
by dboink
Employees Worked With
Kendall, Adam, Chris
March 19, 2016
Excellent experience! Worked with Kendall. She was awesome! She quoted me a price via email and she kept her word. Drove over 2 hours hoping I would not leave disappointed Worked with Kendall. She was awesome! She quoted me a price via email and she kept her word. Drove over 2 hours hoping I would not leave disappointed and it was over quick and easy. Not only did I get the deal I wanted, I wnded up getting 0% financing for 60 months! I would highly recommebd this dealer. Call and ask for Kendall! More
by Cesar Garcia
Employees Worked With
Kendall, James Bearden
January 13, 2016
Compre mi carro Muy buenos presios de los carros, me atendió bien ahunque no excelente lo único que puedo desir de mi carro es que la pintura es mala ya que se le cal Muy buenos presios de los carros, me atendió bien ahunque no excelente lo único que puedo desir de mi carro es que la pintura es mala ya que se le callo en un lado muy fácil lavándolo y no fue algo de mi parte malo por ese lado ya que un mecánico me comentó. More
by Josecar87
Employees Worked With
Julio Rivera
October 08, 2015
Theives!!!! I will never buy a nissan from this dealership they are liars and thieves. I bought a brand new car that had a defect in the paint...instead of them p I will never buy a nissan from this dealership they are liars and thieves. I bought a brand new car that had a defect in the paint...instead of them painting the whole car it was painted in spots.. after i complaint about the issue a manager told me to shut up and let's have a intelligent conversation. After threating to call channel 12 news they agreed to give me another car. After swapping out cars they told me my first payment that was made on the previous car would be applied to the another...that never happened they took my 346.00 dollars and started me with payments all over again. I have made several attempts to get this matter resolved they are all liars and will give you the run around. I work hard for my money and they just stole it from me. It's not my fault because this dealership sold me a defective car!!!!!! Stay away please!!!!! More
by Noble
September 15, 2015
Worst customer service ever!! Buying the car was easy, getting my extended warranty back after the car was wrecked is an experience I wish to share so it does not happen to you. I Buying the car was easy, getting my extended warranty back after the car was wrecked is an experience I wish to share so it does not happen to you. I have called them over 25 times to get info on my money, no one calls back after they promise to do so. May 30th paperwork was submitted to Jenkins, Sept 15th still no check!! I want James Jenkins to know that this experience will be shared with anyone I know that wishes to buy a new or used car. More
by addy8953
Employees Worked With
Sales manager and Renee
July 10, 2015
VERY DISAPPOINTED Purchased a brand new 2015 Nissan Pathfinder from this dealership on June 27, 2015. Was told that we would be getting a survey. We were also told th Purchased a brand new 2015 Nissan Pathfinder from this dealership on June 27, 2015. Was told that we would be getting a survey. We were also told that if we took care of the salesman on the survey we would get a full tank of gas. We were referred to this dealership through my sister & brother-in-law. My brother-in-law had called the salesman to check on his referral money. The salesman decided that he needed to ask my brother-in-law why we slandered him on the survey. Number one if the salesman had a problem with our survey, he should have contacted us, not talked to my brother-in-law about the situation. It's not about the full tank of gas at all, it's about telling customers what they should put on a survey, & also for talking to other people about your survey. Called a sales manager, named Jeff who told us that we still would get a full tank of gas. Jeff also stated that I would get a phone call back regarding my complaint, & we never received a phone call back. Called on Friday again & spoke with a different sales manager who informed us that they only give a full tank of gas to customers who rate on the survey all VERY OUTSTANDING. Then the lot manager, named Tony, thought it was pretty funny as well that I was even making a complaint. I have spoke with Nissan Consumers Affairs & have a complaint put in with a case#. No consumer should have to be told how they should rate on a survey. Poor business ethics in my opinion. Robert & Christy More
by Robert & Christy
Employees Worked With
Keith S.
July 03, 2015
Poor customer service I stopped by because I saw a car online I wanted to to test drive. I walked around for 25 mins, I was the only one there. I would see employees standi I stopped by because I saw a car online I wanted to to test drive. I walked around for 25 mins, I was the only one there. I would see employees standing by the front door, not one came to me to ask if I needed help. I then left, went to another dealer where I made a purchase. More
by Lakeland citizen
Employees Worked With
Can't select an employee. Noone would help me
June 08, 2015
Shell game toward SENIOR citizens My parents are in their mid 70's and are veterans. During the Memorial Day weekend they wanted to buy a newer used Sm SUV. They were sold a Jeep Compa My parents are in their mid 70's and are veterans. During the Memorial Day weekend they wanted to buy a newer used Sm SUV. They were sold a Jeep Compass which left an oil stain on their driveway within hours; so they contacted their sales rep (Scott) immediately. Multiple attempts were made by the service dept to stop the leak within the first 72 hours of purchase (a drive to the dealer every day). On the 3rd day they requested a refund and were told their options were to keep the defective Jeep or "trade" it in. The other SUV cost $3000 more and the Jeep lost $1000 due to "depreciation" (3 days depreciation on a used car = $1000?). As per FL law there is no legal requirement for a refund in this case however, the dealer does have the option to provide this consideration (a full refund) to its' clients. I spoke to Alan (sales mgr) via phone while my parents were at the dealership and he said the dealership "chose" not to provide that allowance to my parents. $1000 is a considerable amount in the finances of my parents living on a fixed income, likely not as critical to the bottom line of a corporate balance sheet. Although there is no legal obligation it should be argued that there is a moral one to seniors, veterans, clients and community. As it is June 8, 2015, I obviously provided ample time for Jenkins Nissan, Alan or Scott to reconsider their conduct in this manner. They have made no effort. More
by Seniors earned better
Employees Worked With
Jeff Vicks
June 02, 2015
great experience Buying a car could not be easier. called the dealer and talked to Linny and she was wonderful to work with. I told her what I was looking for she gave Buying a car could not be easier. called the dealer and talked to Linny and she was wonderful to work with. I told her what I was looking for she gave me a great price and emailed me the out the door price with financing to me. They had the rouge in stock and I went the next day to pick it up. Signed the papers for the price she quoted me. More
by ooprock
Employees Worked With
Linny Sames
