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Jenkins Nissan of Leesburg

Leesburg, FL

4.5
1,389 Reviews
Home of the Exclusive Nationwide Lifetime Warranty Complimentary ID Theft Protection with every purchase Service Department has the Highest Customer Satisfaction in Central Florida Full Fleet of Service Loaners Winner of Newsweek Award - America's Best Car Dealers East Coast 2019 Comfortable waiting area with premium snacks and refreshments Partnered with Kelly Blue Book - We buy your car even if you don't buy ours Work with over 30 lenders to ensure the best financing possible for everyone City of Leesburg and Lake County Large Business Award 2019
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8865 US-441

Leesburg, FL

34788

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Showing 1,389 reviews

June 15, 2017

wonerful customer service. This dealership was phenomenal. I didn't feel rushed or pressured and I found the exact car I wanted. Wonderful place and wonderful people. Maria Rodr More

by Chrisyaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Rodriguez
Jul 05, 2017 -

Jenkins Nissan of Leesburg responded

Chrisyaboy, Thank you so much for the 5-star review!

June 13, 2017

Follow-up service correction. Had to bring my Murano back in to correct a service issue with brake repair done earlier in May. Front break rotors should have been replaced during More

by Chunny46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris
Jul 05, 2017 -

Jenkins Nissan of Leesburg responded

Chunny46, We are delighted to hear that our staff ensured the problem was addressed promptly!Thank you for your feedback and for taking the time to review us.

June 10, 2017

Jenkins Nissan does not care about their cars or the people Brand new car and the do not stand behind. Left me straned had to walk home from work. Management was very rude. Will tell everyone about my experie More

by Angry reed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know their name
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Ms. Reed, We are sorry to hear about your subpar experience. Our team strives to provide customers with truly exceptional service and I apologize if we did not meet those standards. If I could be of assistance please feel free to contact me at 352-343-5111 ext. 4251.

June 05, 2017

satisfied new car owner I had an overall pleasant experience with jerrell as my salesman. I had already been to another dealership prior to doing visiting jenkins nissan and More

by AliceaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jerrell
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

AliceaB, We are happy to hear that you had a pleasant experience with us. Thank you for your feedback and for the 5 star rating!

May 31, 2017

AMAZING Wonderful car buying experience, thank you Angela Barrett & Robert Smith. You both made the process painless and I would highly recommend your dealer More

by Amy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Barrett, Robert Smith
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Amy B, We are delighted to hear that you were provided truly exceptional service by our team! Thank you for your positive feedback and for taking the time to review and rate us as 5-stars! We appreciate your business!

May 30, 2017

Service that can't be beat Purchased a truck here and had a little glitch (no fault to the dealership or it's employees) but with the truck, without hesitation everyone came tog More

by David OGara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Ron (sales) and many others too!
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Mr. David OGara, We are delighted to hear about the great experience you had at our dealership. It is our goal to make sure our customers remain happy Jenkins customers! Thank you for choosing us and for your continued business and 5 star review!

May 24, 2017

Routine Service Greeted by friendly service personnel. Services recommended at 30k miles were sufficiently explained. Service was performed as I requested and in a More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Pat, We appreciate your positive feedback. Thank you for your business!

May 16, 2017

Missing custom lug but tool Purchased new rogue august 2016. Months later annex tires rotated but required a,custom tool that was NOT in my car. Jenkins required I purchase a ne More

by Jane Donoghue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts department
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Ms. Donoghue, We apologize for the negative experience; typically this tool is placed in your glove compartment. We tried to contact you but were not able to reach you. If I could be of any assistance please reach out to me at 352-343-5111 ext. 4251.

Jun 14, 2017 -

Jane Donoghue responded

Lance Gansky service manager contacted me. He made up for my inconvenience by providing free oil change and tire rotation in the future. Others from the dealership have left messages which is confusing. Also note phone system is cumbersome which I noticed when I was buying my car. I do not want to go through this phone system bother again. So, I ignore the repeated calls about my review.

May 15, 2017

Love my new car!! They were all very helpful and willing to work with our needs. We were able to complete a deal in under 3hours!I will be buying a car from them again. More

by Sonja Kort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kade Paternoster
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Ms. Sonja Kort, Thank you for your feedback. We are excited to hear about your truly exceptional experience and that we've earned your continued business! We appreciate you taking the time to review us and for the 5-star rating!

May 11, 2017

Very good Vehicular serviced as requested...service rep was great. Car was completed on time. Waiting area and service personnel where attentive and helpful More

by Chunny46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris
Jun 13, 2017 -

Jenkins Nissan of Leesburg responded

Chunny46, Thank you for taking the time to share your feedback with us. Our services are priced competitively but I will discuss with the appropriate managers to make sure of this. Thank you for your business and for the review!

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