Jenkins Nissan of Leesburg

The CSR delivered exceptional service. Once my Armada was checked in for service, Chuck drove me to a restaurant of my choosing then picked me up. checked in for service, Chuck drove me to a restaurant of my choosing then picked me up. More

Ronnie in the service department goes out of his way to service my car in a quick manner and he gets it done efficiently and explains everything so well. He is so easy to deal with. service my car in a quick manner and he gets it done efficiently and explains everything so well. He is so easy to deal with. More

Staff wonderful....service prompt. Was surprised when we picked up car it wasn’t washed or cleaned. Made comment but individual just shrugged shoulders. Service was good, all items on checklist completed, picked up car it wasn’t washed or cleaned. Made comment but individual just shrugged shoulders. Service was good, all items on checklist completed, staff courteous. More

I really appreciated Yokasta helping me find the car that I wanted.. very friendly, and tried her hardest to make sure that our deal went through. Would definitely recommend this dealership and also Yokasta I wanted.. very friendly, and tried her hardest to make sure that our deal went through. Would definitely recommend this dealership and also Yokasta to my friends and family. More

Came in for my free oil change and tire rotation service advisor was knowledgeable and friendly went over additional recommendations I was in and out fast advisor was knowledgeable and friendly went over additional recommendations I was in and out fast More

The service guy Johnnie I dealt with was amazing! The rest fell short. Car left messy and was not out back together. Do better please. rest fell short. Car left messy and was not out back together. Do better please. More

They were fast and efficient. The waiting room was clean and chairs were set up to adhered to social distancing. Service appointments were spaced so that there was no overcrowding and chairs were set up to adhered to social distancing. Service appointments were spaced so that there was no overcrowding More

Friendly service. William Cribb explained all the work that would be done, I asked questions, he answered. Service was completed ahead of the time he thought it would take. He then explained all on the that would be done, I asked questions, he answered. Service was completed ahead of the time he thought it would take. He then explained all on the service sheet of what was done. Efficient and friendly; More

Ronnie is an amazing person! I feel so welcome every time I come in for service and he genuinely cares!! 10 out of 10 every time I come in!! I come in for service and he genuinely cares!! 10 out of 10 every time I come in!! More

POTENTIAL VICTIMS OF JENKINS, PLEASE READ THIS FIRST. It had been 10 years since I last had to work with a car dealer and I dreaded the experience. So, I went to their on-line sales site thinking I could vo had been 10 years since I last had to work with a car dealer and I dreaded the experience. So, I went to their on-line sales site thinking I could void having to deal with a sales staff. I found what appeared to be a great deal and made an appointment with the internet sales manager to come look at the car. As soon as you walk in the door, everyone in the building is there to greet you and then it all goes south. I had an appointment with the sales manager but was handed off to a very nice young man, but not the person with whom I had made the appointment. After the text drive and listening to all the sales pitches for about an hour, the salesman came out of the "managers" office with a piece of paper folded and asked "are you ready for your price" thinking I was about to be blown away with positive news. Instead, the folded piece of paper had a paragraph circled which was the "small print" in the on-line add and he informed me that I had not read the small print. He said the price quoted in the add was only good if I purchased a $4500 Jenkins Value Package. So, what they do is discount the price in their add but then add that discount back into the price by saying you have to buy this add on in order to get their advertised price. The sales manager then played all kinds of numbers games until we were so tired and out of time (4 hours later) that we just signed papers in order to get out of there. Once home and it sunk in what had happened to us, I made an appointment with the General Manager and he did an outstanding job of showing me exactly how were deceived. Of course he didn't see what happened as deception but make no mistake about it. This dealership (and probably most auto dealers) is deceptive. I don't know where you can buy a new car and not be exposed to these kinds of deceptive trade practices but rest assured that if you try to do business with Jenkins, you will be deceived. Buyer, BEWARE More