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Jenkins Nissan of Leesburg - Service Center

Leesburg, FL

4.7
903 Reviews
Call Service Center (352) 815-2414

903 Reviews of Jenkins Nissan of Leesburg - Service Center

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June 29, 2023

I was treated with the utmost respect. Every one was more than helpful. Couldn't have asked for a better team. More

by jdavidson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obed Matos
Report | Print
Jun 30, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for your high rating! We appreciate your business!

Jul 05, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Jdavidson62 Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 24, 2023

Not happy with Ronda when I asked to use my 20 points - $20. To pay the invoice More

by El Lobo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Mair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronda
Report | Print
Jun 27, 2023 -

Jenkins Nissan of Leesburg responded

Good Morning, Thank you for your high rating with us. But your overall experience is concerning to me. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

Jun 27, 2023 -

El Lobo responded

JUST AS I WAS SIGNING MY CREDIT SLIP I SAID "FORGOT TO ASK TO USE MY POINTS TO PAY" AND RHONDA SAID "I CANT DO THAT NOW"! I WOULD HAVE PREFERRED HER TO SAY - I DON'T WANT TO CANCEL THIS TRANSACTION AND START ANOTHER ONE AND GIVE YOU WHAT YOU ARE ASKING FOR.

Jun 28, 2023 -

Jenkins Nissan of Leesburg responded

Good Morning El Lobo, Thank you for your feedback. I will definitely use this as a coaching example with my team. I hope you have a great day! Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 23, 2023

They explained everything. No pressure. My Frontier SV runs great. They found and explained all problems and issues found. More

by jabibas
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
Report | Print
Jun 27, 2023 -

Jenkins Nissan of Leesburg responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 22, 2023

Got an appointment the same day to check my tire. Found out I needed a new tire and Obed did a great job of keeping me informed on the status and progress. They had to get ahold of a 3rd party insu More

by dianac
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Obed Matos
Report | Print
Jun 25, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Dianac Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

June 20, 2023

Ronnie went above and beyond on the problems that I had with my truck. He went down all avenues to save me money. I highly recommend Jenkins Nissan Leesburg if you have issues with your vehicle. More

by t62estman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronnie Carter
Report | Print
Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

Hi T62estman, thank you so much for your positive comments about Jenkins Nissan Of Leesburg!

June 20, 2023

Everyone was amazing! They got me in and out with my appointment in a timely manner! More

by aaf0925
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Guillaume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Carter, Johnnie Dyous, Obed Matos, Michelle Adams, Zachary Slatton
Report | Print
Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

Thank you for allowing us to maintain your vehicle!

Jun 22, 2023 -

Jenkins Nissan of Leesburg responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Excellent service department! Got an appointment quickly and had no wait time. Staff was courteous and professional. Ronnie was awesome!! More

by Dori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Carter, Obed Matos, Michelle Adams, Zachary Slatton
Report | Print
Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

We appreciate your positive review about your recent experience with us!

Jun 21, 2023 -

Jenkins Nissan of Leesburg responded

We appreciate your positive review about your recent experience with us!

June 17, 2023

Exceptional service and personable and knowledgeable staff. I would definitely recommend this dealership to everyone. More

by AngelesMepv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Guillaume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Wotring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Carter, Obed Matos, Michelle Adams, Zachary Slatton, Robins Perez
Report | Print
Jun 19, 2023 -

Jenkins Nissan of Leesburg responded

Hi Angelesmepv, thank you so much for your positive comments about Jenkins Nissan Of Leesburg!

June 17, 2023

Service was complete in less than one hour. oil change, filter, tire rotate and air cleaner filter. More

by badams15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Droke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Jenkins Nissan of Leesburg responded

Hi Badams15, we are very happy to have provided you with such a positive experience!

June 17, 2023

On time arrival. Finished service in 1 1/2 hours. Original prediction was 3 hours. More

by jerry hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Adams
Report | Print
Jun 19, 2023 -

Jenkins Nissan of Leesburg responded

Thank you so much for your positive comments about Jenkins Nissan Of Leesburg!

Jun 20, 2023 -

Jenkins Nissan of Leesburg responded

Hello, Jerry Hughes Thank you so much for taking the time to respond to our survey. We are so pleased to know you had a good experience here. Please be on the lookout for the official Nissan survey to arrive in your email in 10 days. I know you have a lot of choices when it comes to maintaining your vehicle and I am so glad that you chose to be apart of the Jenkins Family. Amanda Head Owner Loyalty Manager 352-343-5111 amanda_head@jenkinscars.com

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