Darren Droke

Darren Droke, Service Aedvisor was GREAT! He was very friendly, professional and most helpful. I STRONGLY recommend Daren and Jenkins Nissan. He was very friendly, professional and most helpful. I STRONGLY recommend Daren and Jenkins Nissan. More

Helpful 0

Report | Print

This place is a joke! Buyers beware! My family and I have had the worst experience buying our vehicle from this place! From the very first day it was a complete disaster! Buyers beware! My family and I have had the worst experience buying our vehicle from this place! From the very first day it was a complete disaster! Not only do you have to wait for 6+hrs but after coming in for a vehicle they advertised was ready and available on their website and lot, we inquire and go through the paperwork to buy to later find out.. after 6hrs that there’s a safety recall that needed fixed first before they can sell the vehicle. Then they try and sell us a different vehicle same make and model but nowhere near the bells and whistles or mileage for the same price, so we spend 2-3 more hours on decided a vehicle at a different location that had everything we wanted and needed that could be delivered within two days, here’s the next nightmare: we get to the dealership to pickup our vehicle and the other dealership sold it! So here we are again! Disappointing disaster! So we spend yet another 8+ hr day picking out a similar vehicle that is coming from down south… would be there in 2-3 days they thankfully gave us a loaner vehicle as my truck was inoperative at this time (hence why I needed a new car) but when we get there this time it’s a completely different vehicle than we picked out! ( the staff went and drove down south and picked up the wrong van!) now the loaner they gave us was top notch all the bells every whistle you can think of, panoramic sun roofs, 360 back up camera, plug in ev, 10 in touch screen monitor, everything!!! So they suggested we just try and buy this vehicle we were already in, mind you it was great I loved it but it was wayyyyy out of our budget, about 15k more out of our budget! I have 4 kids, 2 month old, 1 year old, 2 year old and a 5 year old but this loaner vehicle was wonderful. It fit all our needs and wants! Just way over the budget so they promised my husband if he bought this loaner they’d work down the price to something reasonable we could afford, mind you they tried but the payments still came to about 300$ a month over budget but we needed a vehicle it had been almost 2 weeks with us without a vehicle. Now at the day of purchase we had all the kids in the car so they couldn’t do their great and expensive detail because it was late and the kids were screaming and we had been there yet another day for 6+ hrs, they promised us the works anytime we ever needed to and was able to bring the van back in to get that detail and autobond coating put on. Mind you we purchased the plug in hybrid, they never gave us the plug to charge it but promised they would order it. We purchased the complete maintenance package plus the works! Now, we have owned the vehicle for a few months put 3k miles on it and it’s time for our first oil change. I took the vehicle to be service the man that helped me stated we didn’t purchase the maintenance package and it was too soon for an oil change, (mind you it was 3 days after the date on the sticker) so I had to argue with him that we indeed did purchase it that I had all my paperwork on the “usb key” they gave, he started he can not READ the key, I have to bring paperwork. I told him to go check with his sales folks and make sure and he surely did and he stated well you do have the package but your going to use up all your free services before time bc you can drive it for another 2k miles.. I insisted for him to just complete the dang oil change. So the oils change was complete and everything seemed okay other than the 2 recalls that needed to be corrected which they couldn’t do it at Jenkins I had to get it done at Chrysler. So I scheduled the recalls for the following weekend to be done and took it there they completed it no issues. About 2 days after the recalls were completed the vehicle started making a terrible noise again like it did before, so I notified Chrysler and they told me to bring it back in after the holidays to check the codes. I took the vehicle in after Christmas to see why the vehicle was making noise More

Helpful 0

Report | Print

Yokasta, Daniel, and Darron were all exceptional in helping me find the perfect car in a short period of time. helping me find the perfect car in a short period of time. More

Helpful 0

Report | Print

PROFESSIONAL, FRIENDLY AND APPOINTMENT WAS ON TIME. THANKS TO DARREN DROKE WE WILL DEFINITELY BE BACK TO NISSAN OF LEESBURG FOR SERVICE. THANKS TO DARREN DROKE WE WILL DEFINITELY BE BACK TO NISSAN OF LEESBURG FOR SERVICE. More

Helpful 0

Report | Print

As usual, another great service appointment. Darren always makes me feel at home. Professional and friendly. Always taken in before my actual appointment time. Darren always makes me feel at home. Professional and friendly. Always taken in before my actual appointment time. More

Helpful 0

Report | Print

Ronnie is always a pleasure to work with, and shows endless kindness even when the bay is completely full and busy! endless kindness even when the bay is completely full and busy! More

Helpful 0

Report | Print

I was greeted by a real gentleman. My check in and check out was quick and pleasant. I'm very pleased to have Jenkins Nissan service our vehicle. My check in and check out was quick and pleasant. I'm very pleased to have Jenkins Nissan service our vehicle. More

Helpful 0

Report | Print

Good fast service, guy who washed the Truck did an extra good job getting bugs off. Ronnie was very helpful and knowledgeable good job getting bugs off. Ronnie was very helpful and knowledgeable More

Helpful 0

Report | Print

The staff was friendly, and the service was quick. It was a very pleasant experience. It was a very pleasant experience. More

Helpful 0

Report | Print

Not too long of a wait ! Darien is very nice!! I could never get my car wash there though. There’s always a problem this time she said it was scratching cars too bad. Darien is very nice!! I could never get my car wash there though. There’s always a problem this time she said it was scratching cars too bad. More

Helpful 0

Report | Print