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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,345 Reviews

2,345 Reviews of Jenkins Nissan - Service Center

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July 26, 2022

Shortest wait time ever. Advisor was very knowledgeable and helpful. Smooth and super easy experience More

by feidlerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Jenkins Nissan responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

July 22, 2022

Need to improve service quality and communication. Service was done and car was out, though never notified. Also requested about fix, they have not even verified and said that its working as designed. More

by Rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

July 21, 2022

Brought my car in to have the A/C looked at. 6 hours later, the car is given back to me blowing out hot air. Thanks! More

by jeremydannelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

July 20, 2022

Was told I would get a free pair of wipers for filling out a survey, which I did and was happy to do. I went in for my next oil change and was told they had no record of it and wouldn’t honor it. Now that More

by SHERRIKHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Jul 20, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

July 19, 2022

Great service. Professional and fast. The loaner given to me had a low tire and pop corn all over the back seat. More

by milipili70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2022

great service great price on oil change. Car was ready when promised and returned clean. More

by skcors66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wojtiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Litchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Miller
Jul 18, 2022 -

Jenkins Nissan responded

We appreciate your positive review of your recent experience with us! We're looking forward to your next visit with us!

July 18, 2022

Accomplished what I needed. No issues. I have nothing else to add. This 15 word minimum is a waste of time More

by Bca8206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jul 18, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2022

They've always been quick and efficient when I have come in for services. Would recommend them to my friends. More

by mojstierwalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

The service staff are great, friendly and helpful as are the sales staff. I have bought many cars from this dealer and will continue to do so. More

by kbrickley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
July 10, 2022

No problem experienced. Comfortable customer lounge with much appreciated beverages and snacks. Minimal wait time. Positive experience. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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