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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,345 Reviews

2,345 Reviews of Jenkins Nissan - Service Center

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July 07, 2022

I was at the dealership from 7:40am to 11:28am with an appointment. I felt like my car wasn't adequately inspected (tires) initially. Per my partner's request we had the car put back up so that I could se More

by C.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience to discuss how we can turn your experience into a positive one.

July 06, 2022

Nissan always call to remind the appointment, always good service the bring us free water 😉 More

by luzfernand1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Anacario Rivera, Malaki Ettson, Douglass Miller
Jul 07, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

July 05, 2022

Radiator coolant service technician did not fill the reservoir container after servicing vehicle.. reservoir coolant was empty More

by svullc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
Jul 06, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

Jul 06, 2022 -

svullc responded

Contact me for a resolution 9292307150

July 01, 2022

Nissan is great about oil changes at great rate. There service is slow beacuse they make too many appt. This time was much better. More

by dixonk928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
only dealt with service. I have no idea of her name.
Jul 05, 2022 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Mitsubishi, if there is anything else, we can do, do not hesitate to contact us!

July 01, 2022

Horrible communication. I had to call them to see if the part I needed came in. Labor cost were ridiculous. Way to high for the work that was done. More

by njw8100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jenkins Nissan responded

We regret to hear that you had this experience with us. Please contact Kendall Miller at kmillerjn@yahoo.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 29, 2022

Honestly at first everyone was very helpful when I first purchased the car Last experience is terrible for real oil change done they don’t put the sticker on now I don’t know when the next service will be More

by HARCHOU_2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malaki Ettson
June 28, 2022

When I arrived I waited in my car and Malaki saw me and asked me how he could help. He very kind and made me laugh. It had been a difficult night and he was my blessing. He always goes above and beyond wit More

by JAMIE_OVERSTREET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
June 27, 2022

Servicio marítimo por un cambio se aceite tres horas y no me gusto la actitud de la persona ke me atendio. More

by YAZMIN1167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No se el nombre pero para mi es 0
June 27, 2022

The oil changes are great but anything else done in service department is costly and ends up being more add ons than when you started off with. I have gotten my vehicles from them since 2007 but th More

by JEFFHARLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
June 27, 2022

Great deal $9. 95 oil change, 1 hrs wait can't complain, everyone was so knowledgeable, I will recommend it. More

by lydiahernandez10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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