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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,469 Reviews

2,469 Reviews of Jenkins Nissan - Service Center

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September 05, 2025

Service was pretty Quick for my oil change , Had time crunch and I told service person and they made sure they kept to min time line for me to be done Thank you More

by NEEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jenkins Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jenkins Nissan!

September 03, 2025

This is the third review I’ve written regarding my poor service that I was receiving at Jenkins Nissan. I went in for a few concerns ended up with my truck stuck at Jenkins Nissan for over a week was to More

by CHADWICK.HOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaliyah Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Bearden
Sep 04, 2025 -

Jenkins Nissan responded

Chadwick, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've had a chance to gather the full story.

September 03, 2025

My service advisor- Jaypee Pascu was kind and very professional. He went above and beyond for us. The service tech-Oscar Silva did a very professional and satisfying service to my brakes. Great Servic More

by cherylstripling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaypee Pascu/Oscar Silva
Sep 03, 2025 -

Jenkins Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jenkins Nissan.

September 03, 2025

It was good not excellent since I had to keep going to the advisor to get updates and it took about 3 hours. More

by flgators9899
Recommend Dealer
Yes
Employees Worked With
Kaypee
Sep 03, 2025 -

flgators9899 responded

Thanks for the service.

Sep 03, 2025 -

flgators9899 responded

Thanks for service.

Sep 03, 2025 -

flgators9899 responded

Thanks for serving.

Sep 03, 2025 -

flgators9899 responded

Thank you for service l.

Sep 03, 2025 -

Jenkins Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jenkins Nissan.

September 01, 2025

Great service. Qick and helpful. The waiting room was well equipped with goodies and a t.v. set. More

by katjor813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaliyah Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Anthony Bearden
Sep 01, 2025 -

Jenkins Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jenkins Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2025

How would you rate Everyone in service was working on my car. It took them over a month to figure out they put a right seat belt on the left side. There was lack of communication after the second week. I wo More

by amberhartman1027
Recommend Dealer
No
Employees Worked With
Everyone in service was working on my car. It took them over a month to figure out they put a right seat belt on the left side. There was lack of communication after the second week. I would have to call to get up dates on my car. There would be time I wo
Sep 04, 2025 -

Jenkins Nissan responded

Amber, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 31, 2025

Great service and great communication Tammie’s a pleasure to work with. Will definitely be back More

by l.drew65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 31, 2025

We had a great experience with our salesman Sami. He was very knowledgeable and friendly and made us feel comfortable. Also, Angie in service is wonderful. She was helpful in us deciding to trade our More

by Steve Szapanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!

August 28, 2025

Angie is a wonderful communicator and got everything completed the first time. I was delighted to see that my visit was covered by my extended warranty. Yippee! More

by john.ringleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

She was polite and professional while still being human and relatable. I enjoyed talking to her about my future tire purchase. More

by Mrfields69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilia Guiter
Aug 28, 2025 -

Jenkins Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jenkins Nissan. We look forward to having you as one of our valued customers for many more years to come!