2,406 Reviews of Jenkins Nissan - Service Center
Very thorough in dealing with my warranty issues. Timely on getting my oil change completed. Timely on getting my oil change completed. More
Very nice sales people without the pressure. Smooth process for the purchase of my 2024 Rougue and explained the features. Smooth process for the purchase of my 2024 Rougue and explained the features. More
Luis F. Romero, Sales Consultant, was very rude. While waiting for service we tried to change the channel on the TV since it was only my family in the waitin Romero, Sales Consultant, was very rude. While waiting for service we tried to change the channel on the TV since it was only my family in the waiting area. He came out of his office and scolded us and told us to leave it on FOX News. He told us some people like this channel and he is one of them. He told us to find a different TV if we wanted to watch something else. Is this how you treat your customers? I thought the TV in the waiting area is for your customers? Shouldn't the employee be working and doing his job? If you want good customer service, don't look at Jenkins Nissan. More
The representative was knowledgeable, professional and extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. extremely helpful. There was no wait as I had a appointment and arrived early and I was immediately assisted. More
The time of the appointment was respected. Staff was friendly and efficient . The oil change was done within reasonable time. Staff was friendly and efficient . The oil change was done within reasonable time. More
Asked that my right rear tire be checked for a slow leak, was told it was fine, no problem found. The next day - Saturday- I had plans & found that my "no problem" tire had 18 psi! I'm 81 & my husband is 82 was told it was fine, no problem found. The next day - Saturday- I had plans & found that my "no problem" tire had 18 psi! I'm 81 & my husband is 82 so things he could normally handle are no longer possible. We must rely on our auto dealership/service department to provide good service. Very disappointed as I looked at the service order & did not see my request for tire check even noted by Service Advisor. These things are important for safety! More