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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,347 Reviews

2,347 Reviews of Jenkins Nissan - Service Center

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July 17, 2023

Worst service ever after waiting 3 hra just for oil change. They orientation for the prices wasn’t accurate plus knowing that im a client not for that dealer but from jenkins they didn’t make the diff More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Service is always great. Coffee snacks and water always available. Customer service is always great More

by ZEORTIZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
July 17, 2023

Had a oil change. When I got there , there was 3 cars and they still got me by in 5 minutes. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Don't know who took care of m3..
July 17, 2023

Wait time is very long. Service advisors are rude and pushy. They don't explain why they want ypu to get the service and when you decline they push more by asking personal q More

by Lisa K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

For being my first time, the treatment was awful. I had an appointment and made me wait for my vehicle for almost 2 1/2 hrs. When I went to ask the rep, she was condescending stating that mechanics h More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

The work was done correctly, but if you have a car for almost a week and spend $2,100 on the work, why can’t you offer a loaner car??? I missed appointments and couldn’t go anywhere! When I tried calling More

by averamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

I appreciated Angie's attentiveness and providing a loaner since service was lengthy and expensive. More

by lanageorgetraining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Winslow
July 14, 2023

Very quickly diagnosed the problem and when it was a simple fix, they didn't over charge for the repair. More

by allig8or61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

The dealership keeps surprising me they actually came in with the lowest price for the repair have been dealing with them for several years and purchased 6 vehicles from them. More

by Clinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sevigny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahshon Clark
July 14, 2023

Everyone at this dealership is very friendly and helpful. They always provide a good assessment and at a good price. More

by Juliocampos19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay, Robin Rockey
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