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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,355 Reviews

2,355 Reviews of Jenkins Nissan - Service Center

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June 16, 2023

I have been dissapointed in the past with Jenkins but was pleasantly surprised by your lane manager Angela Fisher who was courteous and helpful and knowledgeable. Ms Fisher involved a mechanic called Irvin w More

by thatchatmarion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Compre mi carro aquí y me atendieron muy bien recomiendo por si alguien necesita comprar carro More

by Myriamarce65
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Had several things done,but found out days later tires was not rotated, also clock was not set.I am disappointed to say work was done, but some of it was not. More

by cfranklin453
Recommend Dealer
No
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Outstanding service was well informed on the service having done and any other maintenance needed to my vehicle.Angie was a wonderful kick xxx advisor More

by SShappyfeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

I had a 1p appointment for an oil change. Do you hear me? I will say it again. I had a 1p appointment for an oil change. I DID NOT LEAVE JENKINS UNTIL AFTER 4p. WHAT KIND OF CUSTOMER SERVICE More

by sijache
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Sevigny
June 13, 2023

Poor I thought the diagnostic fee was only charged if you failed to have the repair made by the dealership? What is the point of making an appointment if you have to wait 2 hours? More

by rcrconnors7
Recommend Dealer
No
Employees Worked With
Gilbert Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Rodriguez
Jun 13, 2023 -

rcrconnors7 responded

Poor I thought the diagnostic fee was only charged if you failed to have the repair made by the dealership? What is the point of making an appointment if you have to wait 2 hours?

June 13, 2023

Took an hour and 45 minutes for them to even put it up on the jacks I then watched two guys basically do nothing just talking to each other while I sat there watching and waiting patiently for them to actual More

by claytonzwicker
Recommend Dealer
No
Employees Worked With
Malaki Ettson, Malaki Ettson
June 13, 2023

Excellent Excellent experience at the dealership. Excellent experience while getting my car service at Jenkins Nissan. More

by ncrosby80
Recommend Dealer
Yes
Employees Worked With
Robin Rockey, Robin Rockey
June 13, 2023

Always professional and thorough. Always professional, thorough, helpful, and understanding to one's needs especially during these still tough economical times. More

by mikekhs99
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammie Letchworth
June 13, 2023

Fast service and good price. Clean the waiting lobby. Fast service and friendly staff. Thanks More

by user044046
Recommend Dealer
Yes
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