Jenkins Nissan - Service Center

I'm very please to see Robin Rockey back in the service department, she's always on top of things and gets it done. I've always had her as our service rep and we are very please to see her back in the dep department, she's always on top of things and gets it done. I've always had her as our service rep and we are very please to see her back in the department. She makes a major impact in my opinion. More

Gil is a good service advisor! He made sure I was taken care of! The only thing that I had a problem with was how long it takes! But then I want the job done right! I Don’t desire He made sure I was taken care of! The only thing that I had a problem with was how long it takes! But then I want the job done right! I Don’t desire a rush job! That creates mistakes and who needs mistakes these days! Gil will be my service advisor from now on. He is a good improvement for Nissan as in the past I have left Nissan unhappy!! This time I am satisfied and happy I got the best attention for vehicle issues! More

I'm losing faith in the Lakeland shop. .first time I got a oil change they didn't put any washer fluid in my car..left it empty..I call and they said bring it back..I just brought some and .first time I got a oil change they didn't put any washer fluid in my car..left it empty..I call and they said bring it back..I just brought some and did it myself..On yesterday took it to get a oil change and get my transmission serviced..Told them to check my air pressure in my tires.. when they finished my car I ask did they check my tires...she said yes...Got up this morning for work and the lights was on for.low tire pressure..so they never did check it like they said..Had to take it to Sam's Club and get it done this morning, which I work at Sam's..but why lie..it makes me double think did they do my transmission work that I payed almost 300.00 dollars for or did they lie about that..This is the second time this has happened to me at this dealership....They need to get it together..I'm not pleaded at all.. I did call and report it both times.. More

What is the point in having an appointment time if you’re still 12 cars in front of you? still 12 cars in front of you? More

Done is tge greatest asset to the company! I never ask for anyone else ti help me with a service! Always satisfied with the work here I never ask for anyone else ti help me with a service! Always satisfied with the work here More

I went for an oil change at 1 pm did not leave the dealership until almost 5:30 pm. I had 4 tires replaced last year and that took almost 4 hours as well. My appointment was at 5 pm and I was the last dealership until almost 5:30 pm. I had 4 tires replaced last year and that took almost 4 hours as well. My appointment was at 5 pm and I was the last service customer that day. It should not take that long for an oil change or to have tires replaced. I am not sure I will EVER go back to this dealership for any services that are needed on my vehicle. More

One of the first times everything went right. They did the work I asked, put the right amount of air in the tires and called me at the correct number to tell me the car was done. Many thanks to They did the work I asked, put the right amount of air in the tires and called me at the correct number to tell me the car was done. Many thanks to Angie for more making this a pleasant experience,. More

Oil change had an appointment great time. Explained about my oil change why the maintenance Explained about my oil change why the maintenance More

Customer service was great. But everytime I bring my vehicle in to get serviced, the technician never put the clips in to secure the flap or plastic item in the front of my vehi But everytime I bring my vehicle in to get serviced, the technician never put the clips in to secure the flap or plastic item in the front of my vehicle. I don't know the name of the item. And I'm always missing clips. I live 40 minutes away to return. So I try to get another service center (Walmart, Sam's or Goodyear) to secure the flap, because it is hanging when I drive. So it drags. Very aggravating! More

I came in for an oil change. They're wasn't a long wait. However, I did have an appointment. They're wasn't a long wait. However, I did have an appointment. More