Jenkins Nissan - Service Center

Very friendly staff, efficient willingly offers any assistance needed, immaculate pleasant environment makes a concerted effort to deliver results in a timely manner assistance needed, immaculate pleasant environment makes a concerted effort to deliver results in a timely manner More

The car service took a long time to do. 3 and a half hours even if I scheduled for an appointment for an oil change, tire rotation and transmission fluid change. That's half of the day for 3 and a half hours even if I scheduled for an appointment for an oil change, tire rotation and transmission fluid change. That's half of the day for a wait. More

The service advisor was very helpful and treated with respect. The mechanic diagnosis wasn’t accurate. He ordered parts and the car after repair still making the same noise. Will take it to another deale respect. The mechanic diagnosis wasn’t accurate. He ordered parts and the car after repair still making the same noise. Will take it to another dealership More

2023 Altima brand new lease, took it in for 5000 mile oil change and tire rotation yesterday 4/16 3pm. Moved ny car today 4/17 and puddle of oil all over drive way. Not happy! change and tire rotation yesterday 4/16 3pm. Moved ny car today 4/17 and puddle of oil all over drive way. Not happy! More

Great customer service! I was greeted promptly and my car was taken back for excellent service I was greeted promptly and my car was taken back for excellent service More

This dealership treats me like family, Robin was the best, you guys are #1 in my book. best, you guys are #1 in my book. More

We would select Angela (Angie? ) as Service Advisor again. Communications and expectations went well. Overrall service was completed to satisfaction. ) as Service Advisor again. Communications and expectations went well. Overrall service was completed to satisfaction. More

Had a bad experience. My oil change appointment was for 2pm and it didn't get pulled in until almost 4 and that's only because I made it apparent that I had to leave. I ha My oil change appointment was for 2pm and it didn't get pulled in until almost 4 and that's only because I made it apparent that I had to leave. I had another appointment that I needed to be at by 430. Talked to the manager about my situation and he didn't care. Said he always gets this complaint and I won't be the last. Awesome answer! More

Can in had a oil change, but after finished with oil change no one explained other things that was going ewith my car change no one explained other things that was going ewith my car More

I arrived at 12:50, made an appointment for an oil change with Maggie and reminded her that I will be waiting at dealership. Waited more than 2 and half hours with no explanation. I tried to find Maggie to f with Maggie and reminded her that I will be waiting at dealership. Waited more than 2 and half hours with no explanation. I tried to find Maggie to find out why it is taking so long. Unfortunately, she was not around. I followed up with another Service Advisor and found out no one was covering Maggie's absence. It was ready a lot earlier than later. I paid the bills and left the lot at 3:40 pm. I felt this should have given me free oil change due to long period of waiting. It was extremely poor communication between customers and service representatives. Please do not bother me to make it up such as free oil change or 10% off on next visit. For the last three years that I came for service has gotten worse. Please start improving communication between customers and service representatives. I appreciate taking time to hear me out. Thank you from your disgruntled customer. More