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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,403 Reviews

2,403 Reviews of Jenkins Nissan - Service Center

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March 31, 2023

Everyone is very respectful and the dealership is very honest. I would never go anywhere else for service or a new car. Jenkins Nissan is the best More

by jubullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember her name
Apr 05, 2023 -

Jenkins Nissan responded

Jubullough, we are so happy to read such a great review about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

March 31, 2023

Malakai was very knowledgeable. He explained what wrong with my vehicle and helped to me understand why vehicle was responding the way it was. I just moved to the area and had conce More

by tys.31415926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Apr 05, 2023 -

Jenkins Nissan responded

Hi Tys.31415926! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Jenkins Nissan, Inc.

March 31, 2023

I love this place, it’s always calm when I come and the people are always really nice and very helpful. More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaki Ettson
Apr 05, 2023 -

Jenkins Nissan responded

Hi Miranda, thank you so much for your positive comments about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

March 31, 2023

Nice staff, and the waiting was nice while I waited for my car. Sami helped and talked to me about my vehicle. More

by Chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jenkins Nissan responded

Hi Chandler, thank you so much for your positive comments about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

March 30, 2023

The Nissan staff are friendly and help with any problems, they do a great job More

by Strafeside2side
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Jenkins Nissan responded

Strafeside2side, we are so happy to read such a great review about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

March 29, 2023

Everyone I've come into contact with has been super friendly and completes the tasks that are asked of them in a timely manner. More

by hensleybrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Ettson
Apr 01, 2023 -

Jenkins Nissan responded

Hi Hensleybrandy, thank you so much for your positive comments about Jenkins Nissan, Inc.! We can't wait to see you again, have a great day.

March 27, 2023

Excellent customer service and I would definitely recommend to my friends. Carlos was very helpful, thank you. More

by edgarcnet50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
Mar 29, 2023 -

Jenkins Nissan responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

March 27, 2023

I was ignored the entire time, the wait was incredibly long, it was several hours and I only found out anything because I started pressing the issue and when I did no one seemed to know what was going on More

by pheonixboy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't get the names of any employees
Mar 29, 2023 -

Jenkins Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 27, 2023

I came in and sat for 20mins and not a single service person greeted me or even tried to help. I had to get a sales manager to get someone to help me in the service department. I finally get helped and c More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Mar 29, 2023 -

Jenkins Nissan responded

Teddy, we truly appreciate your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Jenkins Nissan, Inc.

March 26, 2023

Carlos was nice and very helpful. I felt valued and appreciated. Thanks to Carlos, I will be back to Jenkins Nissan. More

by cdugazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gutierrez
Mar 27, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

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