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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,356 Reviews

2,356 Reviews of Jenkins Nissan - Service Center

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March 08, 2023

Pretty much this is the only dealer that I used to service my car. They have been great so far, it has been close enough to 10 years. More

by FARAHKERSAINT771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Mar 09, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 07, 2023

Was charged for a tire rotation and my tires were not rotated. Battery apparently tested positive and several times after service my truck would not start. So not sure if the vehicle inspection was even More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin rockey
Mar 08, 2023 -

Jenkins Nissan responded

David, Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

Mar 08, 2023 -

David responded

Forgot to add that your vehicle inspection said my battery was good and the next morning my truck wouldn’t start. Tested the battery and the battery was bad, and I had to replace the battery. So not even sure if the vehicle was inspected.

March 07, 2023

Buen servicio. Buena atención de la empleada. Fue Rápido el servicio.y lo mejor q tienen precio módico por cambio de aceite More

by VLEZDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ryder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Jenkins Nissan responded

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro.

March 06, 2023

Misty the service representative was awesome. .. .will be back for future service . A A A More

by doodleandden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

March 06, 2023

Their communication is poor and they make you wait too long for visits. Tell you the car is ready and when you get there it’s not for another hour or more! More

by barbaraserickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Mar 07, 2023 -

Jenkins Nissan responded

Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 06, 2023

Great service everyone was extra helpful with me and my grandchildren. Fast service I appreciate More

by m.i.reyes3058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

The oil change seemed to be from a trusted place and didn’t bombard me with extra fees More

by kylecd4888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene
Mar 07, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2023

It’s nice the only thing is it takes forever for an oil change. If they had a different line for walk ins and prioritize reservations it would be better. More

by CESARDUARTEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Jenkins Nissan responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you again and if there is anything else we can do, do not hesitate to contact us.

March 04, 2023

Excellent service. Service representative was very informative of needs and in a timely manner. Recommending everyone. More

by mcgeheejustin616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2023

Customer service was great. Saleman was attentive and listened to what we needed. We went with a different dealer due to price only More

by Zakiyafranklin00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny
Mar 03, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

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