Jenkins Nissan - Service Center

Well, l don't know what to say about you guys except that you are doing a great job and your service and pricing are excellent as well as all your friendly employees.... you are doing a great job and your service and pricing are excellent as well as all your friendly employees.... More

We had our car in for a manufacture replacement of transmission. We got a call at 4:30 on a Friday after 11 days in shop. When I picked it up it had bird poop all over it. Pollen and caked leaves transmission. We got a call at 4:30 on a Friday after 11 days in shop. When I picked it up it had bird poop all over it. Pollen and caked leaves in between the hood and windshield and it was green with pollen. Also had 2 skin marks on the driver side door that were not there when they received the car. We made sure the loaner car was clean inside and out when we brought it back and it was understood when we left it that ours would be clean when we picked it up. The car also smelled like mildew inside when we picked it up and it had leaked all around the sun roof. You are the ones who told us that the sun roof had to be kept blown out or it would leak. It had never leaked on the driver side just the passenger side. When we picked it up it had leaked on both sides. To say we are not happy would be the understatement of the year. More

service department was quick and courteous. evening cashier was acting like we were interrupting her and wasn't friendly. evening cashier was acting like we were interrupting her and wasn't friendly. More

The staff the greeted me and instructed me were excellent. They were polite and informative. They represented the dealership in a positive way. The young woman who took my payment did not repre excellent. They were polite and informative. They represented the dealership in a positive way. The young woman who took my payment did not represent well. She would not give me a direct answer to my question. She was dismissive. Another person in line spoke up to answer my question. She communicated that either she did not know how to do her job or that she didn’t care. Again, everyone else gave excellent service. More

Price was constantly changing and no communication and update until I called , tire pressure was set for 38 instead of 33 , engine light still on which they told me to come back for update until I called , tire pressure was set for 38 instead of 33 , engine light still on which they told me to come back for More

Very nice staff and helpful to their customers. Will come back to use their service department again. Will come back to use their service department again. More

Can't say much. But the service department is pretty slow. But the supervisor Robin is pretty helpful But the service department is pretty slow. But the supervisor Robin is pretty helpful More

I bought my Nissan Altima at Jenkins Nissan & have always had my car serviced there. While waiting today for my car Sami introduced himself & we had a nice conversation. He of course asked about my car & I l had my car serviced there. While waiting today for my car Sami introduced himself & we had a nice conversation. He of course asked about my car & I let him know I wasn't interested in a new car, I love the one I have. He was friendly & professional & wasn't pushy about trying to get me to trade in my car. Would recommend Jenkins Nissan to everyone. Plus the place is always clean with a nice showroom. Even clean bathrooms which is good for me while waiting on my car. More

Angela Fisher was very helpful in making sure car was fixed with right parts not what I faught it wad fixed with right parts not what I faught it wad More

Is very professional and it was bad service it was superb and I would recommend someone else to go there and I would recommend someone else to go there More