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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,354 Reviews
Call Service Center (888) 895-4795

2,354 Reviews of Jenkins Nissan - Service Center

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February 17, 2023

i had the best experience my service person was tammy she took care of everything for me with no confusion helped me get everything done that needed to be for my car definitely will be coming back for all my More

by lavondawiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Jenkins Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jenkins Nissan, Inc.

February 17, 2023

I wish I was called in reference to the different service my car needed. Now I have to schedule another appointment. So upsetting to learn from a piece of paper that my car needed attention besides a oil cha More

by gracie.cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carmona
3.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Ryder
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Jenkins Nissan responded

Hello Gracie.cardenas, we appreciate you taking the time to leave us this feedback.

February 17, 2023

This dealership is great never had any problems will always look forward to going back More

by arttemps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

February 15, 2023

The car has been 5 times for the same issues still not fixed yet no sign of fixing it anytime soon. Service department either doesn't know how to fix it or they are just guessing. I'm left stranded 1 to More

by CF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Cogle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Malaki Ettson
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Feb 16, 2023 -

Jenkins Nissan responded

Thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

February 15, 2023

They are very friendly and provide great customer service. They keep me posted throughout the process. More

by CHRIS.EASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2023

Shop mngr,service guy and the tech they were very helpful.Looking forward to go back. Thx More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 13, 2023

Misty my advisor was very helpful and friendly and did a great job of explaining the service! More

by Joealderdice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

February 12, 2023

They are super friendly i loved the environment i really appreciate the help I received thank you More

by Jeanice L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Jenkins Nissan responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

Amazingly friendly and extremely helpful! We left extremely satisfied and with a nice car. Will be coming back to Sami! More

by Ashlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Butera
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Feb 13, 2023 -

Jenkins Nissan responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

February 08, 2023

Fast and efficient, they did a great job and the best cost around. I will be coming back for every service needed. More

by cwilson219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Letchworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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