Jenkins Nissan - Service Center

They were very polite and curious. They let me know other things I needed to have done on my car. They let me know other things I needed to have done on my car. More

I was pleased with the service provided and The employees were very kind and professional. Thank you were very kind and professional. Thank you More

Charged me for extra xxxxxxxx I didn’t need and tried to say there was no brake fluid in my car say there was no brake fluid in my car More

I received terrible customer service and the costly repairs in my car were done incorrectly repairs in my car were done incorrectly More

My dip stick was broken when I went to get my oil change and robin the service advisor alone with the manager was trying to blame it on me and not pay for it. She also started to argue with me, how unprofes and robin the service advisor alone with the manager was trying to blame it on me and not pay for it. She also started to argue with me, how unprofessionally, which I voice recorded the whole incident. I asked to speak to a manager and everyone said that the manager is too busy but one of the managers was walk around with the dip stick. I now got consumer affairs involved to deal with the replacement of my property. I hold Nissan to a higher standards but after yesterday, I don’t think I will be returning. More

Courteous thorough attentive personalized service with a smile. Appreciate the evening hours and the flexibility smile. Appreciate the evening hours and the flexibility More

The service was good except for the long wait. I scheduled an appointment by calling the dealership directly then was told it would be four hours because they had over 100 appointments that day. T I scheduled an appointment by calling the dealership directly then was told it would be four hours because they had over 100 appointments that day. The service department should determine the capacity then limit the appointments to not exceed capacity. I teach operations management at a local university, so I know it is possible. More

Service advisor lied to my face about what was wrong with the car and tried charging my girlfriend an additional 350 dollars. Not to mention the attitude he had from the beginning. Called him out, pulled the the car and tried charging my girlfriend an additional 350 dollars. Not to mention the attitude he had from the beginning. Called him out, pulled the wheels off with my own jack and tools right there and verified that he lied. Not only are we not returning to this place, I’m telling everyone I know with a Nissan to stay clear. This is the same thing as stealing. Plus, it didn’t help that another female advisor was copping an attitude as well. More

I bought my car here. Have had all my service done here. Last visit I had a synthetic oil change. This visit I put in the notes I wanted synthetic again. When I received a Have had all my service done here. Last visit I had a synthetic oil change. This visit I put in the notes I wanted synthetic again. When I received a call the day before I stated synthetic again. After getting my car back I was told I was only given regular oil. I have other issues with my car that they would not look at during the same visit. More

Everyone at this dealership is always so nice and helpful,and the best thing is they always remember when I come in for service. helpful,and the best thing is they always remember when I come in for service. More