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Jennings Chevrolet

Glenview, IL

4.5
994 Reviews
Thanks to our loyal customers, Jennings Chevrolet is celebrating 60 years in business serving Glenview and the Chicago area. Our award-winning sales department offers a complete inventory of new Chevrolet cars, trucks and SUVs plus a full inventory of Pre-Owned vehicles. Jennings Chevrolet can service any GM vehicle in its best-in-class service department with service hours to accommodate even the busiest schedule. Whether you need genuine GM parts, body shop repairs or just friendly assistance regarding the repair of your GM car or truck look no further than Jennings Chevrolet. Visit us on line at www.jenningschevrolet.com. “Our Reputation Rides with You”.
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241 Waukegan Rd.

Glenview, IL

60025

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Showing 994 reviews

September 12, 2020

I have know Alan Bondi for quite some time, and always go to him for car sense. He is always very helpful and knowledgeable. Great service! More

by jdixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

Getting my first car as a teenager is always difficult. After many disappointments and pitfalls of other dealerships, my family and I came to Jennings Chevrolet. Not only did I find my dream car, but they More

by Chyenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abu Badar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fuad Gosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

This was the best dealership ever!! I will be recommending them to everyone I know! Chris Hallenberg made my car shopping easy and painless. Mark Jarosz in the finance department was excellent as More

by suegrasz4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2020

Highly recommend Jennings Chevrolet!! After weeks of shopping for a used car, we landed to Jennings Chevy. Everyone was professional; we were assisted by Jerry who went above and beyond to More

by Sabina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Perberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Followed through on all concerns I had no AC and heard noise. Mac even took car home because they originally couldn't find leak after filling AC, also they couldn't hear noise. He More

by lkrusmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris MCElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Bad service Dropped car off on 6/9/20 at 9:00 am. Had made an appointment the week before for that day due to having P-0011 code on check engine. Need car fo More

by dbldipr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Walsh
Jun 10, 2020 -

Jennings Chevrolet responded

Dear John and John, Thanks so much for all of your business, we appreciate it a great deal. I apologize for our not properly explaining that for unknown problems we can't tell you how long it will take to make the repair (we don't know what the problem is!) There are over 100 components that can trigger a check engine light. Sometimes it is a simple repair and other times it takes a great deal of time and technological expertise to diagnosis the problem. Since you carry tools and equipment in your work vehicle a free loaner vehicle wouldn't work for you. Also, over 90% of our service customers have made an appointment with our Customer Care Center. Sincerely, Jim Walsh 41 years with Jennings

Jul 31, 2020 -

dbldipr responded

Received a response from Jim Walsh General Manager for service not done on June 9,2020 Really!!!!! This is your justification for poor service. Jim Walsh the General manager makes up an excuse that you did not properly explain to me about the many factors when check engine light comes on. First of all, car had an appointment for 9:00 am for a P-0011 code so you already knew the problem. Over 7 hours later car was not even looked at. If I had not called Mark Rola the Service Manager at 4:00 pm complaining the car would never had been looked at. I tried contacting the owner John Jennings but he is always in a meeting. I have no idea if it is your age or being senile but Jim Walsh is completely out of touch with reality as a general manager. Evidently after 41 years you should be retired because you do not know how to react to a customer when they have a legitimate complaint. Instead of saying we made a mistake and we are sorry, how can we make it up to you. But you make up a bogus excuse and give a bogus 90 percent figure that you cannot back up. Because of your no turn away policy on drive in customers for service you do not take care of the loyal customers who followed protocol and made appointments. Bad system!!! Your problem is you took care of cars that came in with no appointments and were waiting, rather than taking care of loyal customers that made appointments. You really screwed up and for that and your lame excuse you will be losing a loyal customer that spends on average about $8,000 a year over the past 5 years. If I owned the Dealership you would not be working there because you are not in touch with reality.

March 31, 2020

Bait and switch pricing They list prices on the internet, then don't honor them when the rubber meets the road. Unprofessional, overpriced. Go elsewhere for your automotive More

by jthesq
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Bondi
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2020

Mac was fantastic My Tahoe was giving me trouble cutting out and was very complicated to find the source of the problem.But Mac kept me informed I had a loaner Tahoe wh More

by simonchiapt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris MCElroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

Jennings Chevrolet, I drove 1.5 hr after being told on the phone I would get a fair trade in for me car. Of course whould not commit on the phone, but was assured it would not be a whole sale number. then More

by Lwkanellis
Recommend Dealer
No
Employees Worked With
Alan Bondi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Sweis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob DiCicco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Huerta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2020

Wonderful people who care about helping and actually provide you the resources for You to decide what decision is best for YOU. they don’t try to push anything on you, and truly make car buying a painle More

by elapinski
Recommend Dealer
Yes
Employees Worked With
Debbie Ress
5.0
This rating includes all reviews, with more weight given to recent reviews.
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