"Awesome Service and employees"
Over the past 10 years my Chevy Equinox has had a few mechanical related issues, but because of the great service team at Jennings Chevrolet it still looks and runs GREAT! Chris MCElroy is a huge reason why I keep going back to Jennings for all of my car service needs. Chris goes the extra mile to make sure that my Equinox is running and performing in tip-top shape. He really know his stuff and he works extra hard to make sure that his customers are happy.
My suburban had an issue with the rear gate lock. I could not open the rear gate or the rear gate window. This was repaired by another dealership in Florida. Four month later, I am in the Chicago area and have the same issue. I brought it to Jennings and talk to Mac McElroy. He assured me that if this is the same issue, it will be fixed free of charge and it was. I picked my car next day with working locks and washed.
"Professional, Courteous, Personable, Exceptional"
- SRT8 Yellow Jacket
I had my doubts at first. Being almost 1300 miles away from Jennings Chevrolet; I was concerned about making a car deal over the phone with a sales associate whom I’d never met. I found a used 2012, Dodge Challenger, SRT8 that I really liked at Jennings Chevrolet. I called Jennings and spoke with Sales Associate Jerry Perberg. He was very attentive, professional, personable, up-front and answered all my questions. The exterior and interior pics on “Autotrader.com” were nice, but I asked Jerry to put the car on a lift so that I could see (through pics) the undercarriage before committing to a “long distance transaction”. He was very accommodating.
The next morning; Jerry called me while he was standing under the car as it was on a lift. He then took the time to actually walk around the car completely to ensure me that there were no imperfections or flaws in this car as his ad stated. We struck a deal and Jerry explained that I would be reimbursed for my UBER or taxi ride to the dealership from the airport. My daughter joined me for this adventure and Jerry phoned me every day to stay in touch and to make sure that all arrangements were going smoothly. In one particular text, Jerry wrote “Hi Fred, the days are counting down. It won’t be long now. I’m watching your baby. See you soon”.
My daughter and I arrived at the airport and I called Jerry to let him know that we were on our way to his dealership. He told me that he would be waiting. As promised, the UBER driver dropped us off at the front door and Jerry came out immediately and shook my hand and my daughter’s hand as promised! He invited us inside where we sat for a few minutes getting acquainted. He then escorted us personally to the Challenger of my dreams. Jerry had it safely stored (as promised) inside and away from other cars. The car was as Jerry described; ABSOLUTELY FLAWLESS!
Jerry introduced me to the Business Manager (Mark Jarosz). Mark was equally as attentive, professional and personable as Jerry. The paperwork process went quickly, smoothly, flawlessly and we were done within fifteen minutes. After the paperwork was completed; Jerry pulled our new car around to the front of the dealership. The New Car Manager (Francisco Huerta) went out of his way to walk over to my daughter and me and personally shake our hands, congratulate us on our purchase and thank us for our business. My daughter and I then walked outside to meet Jerry and to thank him again for such a pleasant, personable and enjoyable car buying experience. Jerry even went out of his way to take several pictures of my daughter and me with our new car. Even after the sale; Jerry called me for the next two days asking about our road trip back to Denver and to wish me a Happy Father’s Day!
I purchased a very expensive Dodge Hellcat from another dealership one year ago and the service I received there does not even compare to the exceptional and personal attention I received from Jerry and his crew at Jennings.
I will certainly look to Jennings again for my next car purchase, even 1300 miles away. I would be happy to chat with anyone about this very exceptional car buying experience………Thank you Jerry! The road trip back to Denver along old Route 66 in our Challenger was a memory of a lifetime!!
It really was an exceptional Father’s Day!! Respectfully,
Employees Worked With
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