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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,410 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,410 reviews

May 07, 2025

My family and I were in desperate need of a vehicle. We were turned down multiple times from other dealerships. After getting a cosigner were were approved. Our sales Agent was Jesse Hardin and I can't More

by adamcarnahan8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Adamcarnahan8, thank you so much for your heartfelt review! We’re truly honored that you chose Jeremy Franklin Mitsubishi after facing challenges elsewhere, and we’re absolutely thrilled that Jesse Hardin was able to help turn things around for you and your family. Jesse is dedicated to making the car-buying process smooth and stress-free, and we're so glad his hard work, kindness, and persistence made a difference for you. Your recommendation means the world to us, and we’re grateful you took the time to share your experience—even if you don’t usually leave reviews! If there's anything more we can do, we’re always here for you. Thank you, and have a fantastic day!

May 06, 2025

Always experienced Fast and friendly service! No problems getting an appointment and everyone is always so nice. More

by 3divas4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi 3divas4life, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! We're so glad to hear you've consistently experienced fast, friendly service and an easy appointment process. Our team works hard to make every visit smooth and welcoming, and it's always a pleasure to serve you. We truly appreciate your continued support and look forward to seeing you next time!

May 06, 2025

My experience was good. My car is fixed, so I can't complain Lit, nice, fun More

by jaywillis816
Recommend Dealer
Yes
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May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jaywillis816, we appreciate you taking the time to leave us this great review! We're glad to hear your experience was good and that your car is all fixed up. We appreciate you choosing us and look forward to helping you again in the future—stay lit, and drive safe! Thank you, and have a fantastic day!

May 06, 2025

They have always been extremely friendly. Explains what they are going to do on my vehicle. Prompt and efficient service. More

by d.traylor
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 14, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi D. Traylor! We're so happy we were able to help you out! Thank you for the kind words and continued trust in our team! We're so glad to hear that you've consistently experienced friendly, transparent, and efficient service with us. Our goal is always to keep you informed and get you back on the road as quickly and confidently as possible. We truly appreciate your support and look forward to serving you again!

May 05, 2025

It was nice ce Everything was clean and the attendant was very nice Great job! More

by Sharon GG
Recommend Dealer
Yes
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May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Sharon Gg, thank you; we appreciate your feedback! Thank you for the kind words! We're so glad you had a nice experience and that everything met your expectations. We'll be sure to pass along your compliments to our team, especially the attendant who helped you. Great customers like you make our day!

May 04, 2025

Very nice people, helped me get down the monthly payment to what I needed. Would recommend to others. More

by Bobby216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bobby216, we're so glad that we were able to go above and beyond your expectations! Thank you so much for the great review! We're happy to hear our team was able to help you find the right monthly payment—it’s always our goal to make things work for you. We truly appreciate the recommendation and look forward to helping you or your friends anytime! Thank you, and have a fantastic day!

May 03, 2025

They do their job with satisfaction If someone needed a car I would direct them to Jeremy franklin More

by AKINYINYABAR
Recommend Dealer
Yes
Employees Worked With
Greg
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May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akinyinyabar, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! We're glad to know you were satisfied with our work, and we truly appreciate your willingness to recommend us to others. It means a lot—hope to see you again down the road!

May 01, 2025

Jesse, our salesman, was very thorough while we signed all the paperwork and Joshua, our financial person worked very hard and did get us a great rate on our loan. Everyone at the dealership was cordial a More

by dougandjoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dougandjoni, we are very happy we could provide you with a positive experience! Thank you so much for the thoughtful review! We're glad to hear Jesse took great care of you through the paperwork and that Joshua worked hard to secure a great rate. It’s wonderful to know the whole team made your experience smooth and enjoyable. We truly appreciate your business and hope you love your new vehicle!

April 30, 2025

Okay ? ? I m impressed with the work they did on my car when I didn't know what to do More

by AKINYINYABAR
Recommend Dealer
Yes
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May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akinyinyabar, we're happy to hear you had such a positive experience with our team! Thank you for the review! We're so glad we could help when you weren’t sure what to do, and we’re thrilled to hear you’re impressed with the work we did on your car. We're always here when you need us! Thank you, and have a fantastic day!

April 28, 2025

I had an appointment & I got in & got out they went above & beyond.& Very friendly More

by uplzpray4royce2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman name. I forgot
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Uplzpray4royce2day, thank you so much for your kind words! We're thrilled to hear that your appointment went smoothly and that our team went above and beyond to take care of you. Providing friendly and efficient service is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

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