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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,402 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,402 reviews

April 30, 2025

Okay ? ? I m impressed with the work they did on my car when I didn't know what to do More

by AKINYINYABAR
Recommend Dealer
Yes
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May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akinyinyabar, we're happy to hear you had such a positive experience with our team! Thank you for the review! We're so glad we could help when you weren’t sure what to do, and we’re thrilled to hear you’re impressed with the work we did on your car. We're always here when you need us! Thank you, and have a fantastic day!

April 28, 2025

Got 30 day tag and didn't get title back until tags ran out inspection was outdated too More

by RENEEMILTON045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry from B's was salesman5 stars
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Reneemilton045, We appreciate your feedback and apologize for the inconvenience you experienced with the timing of your title and inspection. This is certainly not the level of service we aim to provide, and we understand how frustrating that must have been. Please reach out to us at (816) 523-6900 so we can look into your situation further and work toward making things right.

April 28, 2025

I had an appointment & I got in & got out they went above & beyond.& Very friendly More

by uplzpray4royce2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman name. I forgot
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Uplzpray4royce2day, thank you so much for your kind words! We're thrilled to hear that your appointment went smoothly and that our team went above and beyond to take care of you. Providing friendly and efficient service is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

April 28, 2025

My salesman Jesse Hardin, was very helpful and easy to work with. He made the buying experience enjoyable. More

by Christianpatzner58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Christianpatzner58, we appreciate your positive review and for the kind words! We're so glad to hear that Jesse Hardin made your car-buying experience enjoyable and stress-free. He’s a valuable part of our team, and we’ll be sure to pass along your feedback. We truly appreciate your business and hope you’re loving your new vehicle!

April 27, 2025

Fixed the problems with the truck that I asked to be done and they listen to me on the problems because I knew what was wrong with it. The whole team was great and Chris the general manager was outstanding a More

by BPATZ
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bpatz, thank you so much for the positive review and for sharing your experience! We're glad to hear our team took the time to listen and address the exact issues with your truck. It’s great to know that Chris and the rest of the team provided outstanding service and helped make everything come together. We truly appreciate your recommendation and look forward to serving you again in the future!

April 27, 2025

Good sales personel. . friendly and courteous ... I bought a 2007 Chevy Avalanche from there in good condition.. still driving it today... they made sure I was able to pur More

by Anointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Anointed, thank you for sharing your positive experience! Thank you for the great review! We're so happy to hear that our team provided friendly and courteous service and helped you find a vehicle that fit your budget. It's fantastic to know that you're still enjoying your 2007 Chevy Avalanche! We truly appreciate your trust in us and look forward to assisting you again in the future.

April 27, 2025

Good experience Work well done Very personal and professional Would highly recommend the dealership and services More

by SUPERJEN0217
Recommend Dealer
Yes
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Superjen0217, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! Thank you so much for the great review! We're glad to hear you had a positive experience and that our team delivered personal, professional service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

April 27, 2025

Fast, efficient, affordable Always great service at Jeremy Franklin, Mitsubishi. I know I'm being taken care of and my car will be running great for years to come More

by bestforurhealth
Recommend Dealer
Yes
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bestforurhealth, thank you for the fantastic review! We're so glad to hear that you consistently receive fast, efficient, and affordable service at Jeremy Franklin Mitsubishi. It means a lot to know you trust us to take great care of your vehicle — we're here to keep it running strong for years to come! We truly appreciate your loyalty and support.

April 26, 2025

The employee are very nice are helpful and patient with you they make you feel relaxed More

by sheilatimley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sheilatimley! We're so happy we were able to help you out! Thank you for the wonderful feedback! We're so glad to hear that our team made you feel relaxed and well taken care of. Providing a helpful, friendly, and patient experience is what we strive for, and it's great to know it showed during your visit. We truly appreciate your support!

April 25, 2025

Your Radio ad says guaranteed $4000 on trade-in and then when I got there they didn't even wanna give me $2000 More

by RICHARDKELCHJR
Recommend Dealer
No
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Apr 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Richardkelchjr, we appreciate your feedback and are genuinely sorry you left feeling disappointed. Our $4,000 trade-in guarantee is valid under specific terms, which we do our best to clearly explain both in our advertising and in person. We never want a customer to feel misled, and we'd love the chance to go over the details with you and see if there's a way we can better assist you. Please feel free to reach out — your satisfaction is important to us.

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