We had excellent service as always.
A customer experience at this dealership is always excellent! We love Jeremy Franklin Mitsubishi!
A customer experience at this dealership is always excellent! We love Jeremy Franklin Mitsubishi!
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by JGOOD2
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Jgood2, thank you so much for the amazing review and your continued trust in us! We’re thrilled to hear that our service team has consistently provided you with excellent customer service. That’s exactly the experience we strive to deliver every time. It truly means a lot to have your support, and we’re grateful to have you as part of the Jeremy Franklin Mitsubishi family. We look forward to taking care of you for many years to come!
Everything about this company and location is just a scam
and rip. I’d never do business here again, I would have given the car back had it not effect my credit. Just unprofessional and not a great experienc
and rip. I’d never do business here again, I would have given the car back had it not effect my credit. Just unprofessional and not a great experience. Blue springs location is completely different story. However based on them being tied to that store is guilt by association at this point.
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by YUNG.KRIS816
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Yung.Kris816, we’re sorry to hear that you feel this way, but we do want to respectfully clarify a few important points. At our dealership, every step of the process including pricing, financing terms, and lender approvals is fully disclosed and reviewed before anything is finalized. Nothing is hidden, and all agreements are signed only after customers have had the opportunity to review and ask questions. We do not engage in scams or misleading practices our goal is to help customers secure reliable transportation based on their individual situation. We also want to note that while we are associated with other locations, each store operates independently with its own staff and processes. We stand behind the way our team conducts business here and the many customers we’ve been able to help successfully. That said, we’re more than willing to review your specific situation and address any concerns directly. If you’re open to it, please reach out to management so we can better understand what happened and provide any clarification possible.
Everyone was very professional kind and nice my daughter
had no down payment and came out with a 2025 Trail Blazer very nice and low milage than you guys for sticking to your commercial😘😘
had no down payment and came out with a 2025 Trail Blazer very nice and low milage than you guys for sticking to your commercial😘😘
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by ewinn47
Verified Customer
Verified Customer
Apr 03, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Ewinn47, thank you so much for the kind words and for trusting us with your daughter's purchase! We're thrilled to hear that your experience with our team was professional, welcoming, and smooth from start to finish.
Helping customers find the right vehicle, especially when working with unique financial situations, is what we're here for, and we're so glad we could make it happen for her. That 2025 Trailblazer is a fantastic choice, and we hope she absolutely loves it!
We truly appreciate your recognizing our efforts and sticking with us through the process. If you or your family ever need anything, we're always here to help. Enjoy the new ride!
worked with Cal and he an did a wonder ful job fast
friendly and not really expensive. I will bring my vehicle in every time
friendly and not really expensive. I will bring my vehicle in every time
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by Waterman
Service Price Transparency
Mar 11, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Waterman, thank you for the great review! We’re happy to hear that you had a fast, friendly experience and that Cal took great care of you. We’ll be sure to pass along your kind words to him.
We truly appreciate your trust in us and look forward to taking care of your vehicle every time you need us. Thanks again for your support!
Went there not expecting anything.
I left surprised and very impressed with the sales staff going above and beyond to get us approved.
I left surprised and very impressed with the sales staff going above and beyond to get us approved.
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by HULLABYELGIN
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Hullabyelgin, thank you so much for sharing your experience! We love hearing that we exceeded your expectations. Our sales team works hard to go above and beyond for every customer, and it’s incredibly rewarding to know that the effort made such a positive impression.
Helping you get approved and into the right vehicle is what we’re here for, and we’re so glad we could make it happen for you. Thank you for giving us the opportunity. We truly appreciate your business and hope you’re loving your new ride!
No complaints.
Great atmosphere, great staff, reasonable pricing, great deals, competent staff, and I felt like my needs were honored and I left happy!
Great atmosphere, great staff, reasonable pricing, great deals, competent staff, and I felt like my needs were honored and I left happy!
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by caitlynwicks233
Verified Customer
Verified Customer
Other Employees Tagged:
Christopher Wolfe
Feb 14, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Caitlynwicks233, thank you so much for the fantastic review! We’re thrilled to hear you had such a positive experience with our team. Creating a great atmosphere, offering fair pricing, and making sure every customer feels heard and valued are all top priorities for us. It means a lot to know you felt your needs were honored and that you left happy. That’s exactly what we strive for every day. We truly appreciate your business and look forward to helping you again in the future!
Jeremy Franklin of Kansas City service center.
I had a good experience out there while I was so the car in the dark cold night and couldn't tell that it had a chip on a windshield front windshiel
I had a good experience out there while I was so the car in the dark cold night and couldn't tell that it had a chip on a windshield front windshield, worn out tires on one had a leak in it. They said it was a nail in it. The same day, I took it home. Information like came on and said, tire low tire low and I kept putting there in it. And it kept going back down. No floor Mat on the
Driverside
But the survey specifically for the service department 5 star. They had the wind chill repaired can barely see where the where the chip was. They did a great job. Thanks service department.
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by HILLKENNETH2023
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Hillkenneth2023, thank you for taking the time to share your experience. First, we want to apologize for the concerns you experienced after taking your vehicle home. We understand how frustrating it can be to notice things like a windshield chip, tire issue, or missing floor mat after the purchase, especially in less-than-ideal weather conditions. Your feedback is important to us, and we take it seriously. That said, we’re very glad to hear our Service Department was able to step in and take care of the windshield repair for you and that you were pleased with the results. Our service team works hard to make things right and provide 5-star support, and we truly appreciate your recognizing their efforts. If there’s anything further we can assist you with regarding the tires or anything else, please don’t hesitate to reach out. We value your business and the opportunity to continue earning your trust.
I've had some recent credit deliquencies these past 3
years due to a separation with my children's mother. These guys made things so simple for me, giving me finance options with $2500 down, $1000 down a
years due to a separation with my children's mother. These guys made things so simple for me, giving me finance options with $2500 down, $1000 down and even $0 down! That's hard to do with a 530 mid-score! They were up front with me and very realistic. All with no pressure! Even getting me into a 2024 model when I thought I'd never get something that new in my life! Thank yall SO VERY MUCH! You made it SAFE to drive my kids around! Jason B.
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by DontBauderMe
Verified Customer
Verified Customer
Feb 07, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
DontbauderMe, thank you so much for sharing your experience, Jason! We truly appreciate you trusting us during such an important moment for you and your family. Our team works hard to be transparent, realistic, and pressure-free while finding financing options that actually make sense for each customer’s situation. We’re thrilled we could help you get into a 2024 model and, most importantly, give you peace of mind knowing your kids are riding in a safe, reliable vehicle.
Congratulations on your new vehicle, and thank you again for choosing us. We’re always here if you need anything down the road!
Went to the dealership located in Blue Springs Great
experience from the start. Made us feel welcomed as soon as we walked in the door. Looked at multiple vehicle’s but never once felt pressured to purc
experience from the start. Made us feel welcomed as soon as we walked in the door. Looked at multiple vehicle’s but never once felt pressured to purchase from them. They made car buying easy and the shortest time I’ve ever spent in a dealership. Definitely will buy from them again.
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by FUNATION8278
Verified Customer
Verified Customer
Jan 30, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Funation8278, thank you so much for taking the time to share your experience! We’re thrilled to hear that our Blue Springs team made you feel welcomed from the moment you walked in and that your car-buying experience was easy and pressure free. Making the process smooth and enjoyable is exactly what we aim for, and we’re glad we could deliver that for you. We truly appreciate your business and look forward to helping you find your next vehicle in the future!
Jst good down to earth people, no pressure or anything
jst honest people that i trust
jst honest people that i trust
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by chrisbranham6619
Verified Customer
Verified Customer
Jan 15, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Chrisbranham6619, thank you for the kind words! We truly appreciate you taking the time to share your experience. Providing a down-to-earth, no-pressure, and honest environment is very important to us, and it means a lot to know that you have earned our trust. We’re grateful for the opportunity to work with you and look forward to helping you again in the future.
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