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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,414 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,414 reviews

April 27, 2025

Good experience Work well done Very personal and professional Would highly recommend the dealership and services More

by SUPERJEN0217
Recommend Dealer
Yes
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Superjen0217, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! Thank you so much for the great review! We're glad to hear you had a positive experience and that our team delivered personal, professional service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

April 26, 2025

The employee are very nice are helpful and patient with you they make you feel relaxed More

by sheilatimley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sheilatimley! We're so happy we were able to help you out! Thank you for the wonderful feedback! We're so glad to hear that our team made you feel relaxed and well taken care of. Providing a helpful, friendly, and patient experience is what we strive for, and it's great to know it showed during your visit. We truly appreciate your support!

April 25, 2025

Your Radio ad says guaranteed $4000 on trade-in and then when I got there they didn't even wanna give me $2000 More

by RICHARDKELCHJR
Recommend Dealer
No
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Apr 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Richardkelchjr, we appreciate your feedback and are genuinely sorry you left feeling disappointed. Our $4,000 trade-in guarantee is valid under specific terms, which we do our best to clearly explain both in our advertising and in person. We never want a customer to feel misled, and we'd love the chance to go over the details with you and see if there's a way we can better assist you. Please feel free to reach out — your satisfaction is important to us.

April 23, 2025

So far awesome! Mitsubishi Mirage monthly payment price increased. Extended warranty is expensive. Thank you! More

by 4NeedShopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

4needshopper, we really appreciate your positive review! Thank you so much for the great feedback! We're thrilled to hear you're having an awesome experience so far. Regarding the Mitsubishi Mirage payment and extended warranty costs — we completely understand how important it is to stay within budget. Vehicle pricing and warranty options can sometimes vary based on lender terms and coverage levels, but we're always happy to review everything with you to make sure you’re getting the best possible value. Thank you again for choosing us — we truly appreciate your business!

April 22, 2025

Quick and easy, gives several options to chose from, and friendly team to do business with. More

by ONEWITHWATER44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Onewithwater44, thank you so much for your high rating and for the great review! We’re so glad to hear you had a quick and easy experience with plenty of options to choose from. Our team works hard to make the process smooth and enjoyable, and we’re thrilled you felt that. We truly appreciate your business and look forward to helping you again in the future! Thank you, and have a fantastic day!

April 20, 2025

They made buying a car quick and easy and did not try to sell me something that I did not want. Juan is a terrific car salesman. More

by DEN_N_MEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan sold us the vehicle; he was awesome! A great experience!
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Apr 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Den_n_mel, thank you so much for the positive review! We're thrilled to hear that your car-buying experience was quick, easy, and pressure-free — that’s exactly what we aim for. Juan is a terrific part of our team, and we're glad he helped you find exactly what you were looking for without the hassle. We’ll be sure to pass along your shoutout — it’ll make his day! Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road. We appreciate your business!

April 19, 2025

A great car buying experience. The sales associate listened to what I was looking for in a vechile. More

by jonathancrooks123
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
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Apr 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jonathancrooks123, thank you for sharing your experience! We're so glad to hear that your visit was a great one and that our sales associate took the time to really listen to what you were looking for in a vehicle. It's important to us that every customer feels heard, respected, and confident in their purchase — and we're happy to know we delivered on that for you. Enjoy your new ride, and thank you for choosing Jeremy Franklin Automotive!

April 16, 2025

My daughters situation demanded a quick resolution and that was achieved at this dealership. Personable and professional service was easy to come by and when informed of my time schedule they went into hi More

by ptezon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ptezon, thank you so much for taking the time to share your experience with us. We’re truly glad we could help provide a quick resolution for your daughter’s situation — and that our team delivered the personable, professional, and respectful service you deserve. We understand how valuable your time is, and we’re happy we could move things along efficiently while keeping the experience relaxed and pressure-free. And please tell your great grandson we enjoyed having him in the showroom — we loved seeing him play with the cars! It was a pleasure working with your family, and we’re grateful you chose Jeremy Franklin Automotive.

April 16, 2025

Excellent service and great service straight forward process. Jesse hardin is the man too see . More

by RODRIGUEZ.RICKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rodriguez.ricki, thank you for sharing your positive experience! Thank you for the awesome review! We're thrilled to hear that you had an excellent experience and found the process to be straightforward — that's exactly what we strive for. And you're absolutely right — Jesse Hardin is the man to see! We're lucky to have him on our team, and we’ll make sure he sees your kind words. Enjoy your new vehicle, and thanks again for choosing Jeremy Franklin Automotive!

April 15, 2025

I was waited on immediately upon arrival. They were courteous, professional and efficient. I have always found the service department employees to be helpful. More

by wanda.taylor
Recommend Dealer
Yes
Employees Worked With
Greg and Carl?
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Apr 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Wanda.taylor, we're glad you had such a wonderful experience with us! We're so glad to hear you were helped right away and that our team was courteous, professional, and efficient. It's great to know our service department has consistently met your expectations — we truly appreciate your loyalty and look forward to continuing to take great care of you!

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