The $23000+worthless warranty for my 2018 jeep, had 3mos
and already needs $1000 worth of diagnostics and repairs. Not Happy!
and already needs $1000 worth of diagnostics and repairs. Not Happy!
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by prsclc2016
Verified Customer
Verified Customer
Nov 12, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Prsclc2016, we're sorry you're frustrated, but we want to clarify that a vehicle service contract is designed to protect against eligible mechanical failures, subject to its specific terms, conditions, and exclusions. It does not cover every repair, diagnostic charge, or maintenance-related expense. We encourage you to review your coverage and allow us the opportunity to help determine what may qualify for a claim. We take these concerns seriously and want to ensure you receive the benefits available under your agreement. Please contact our management team directly so we can review the situation and address your concerns.
Everyone was very helpful.
Made buying a great experience. Helped through the process with great communication.
Made buying a great experience. Helped through the process with great communication.
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by MHUBBARDTC
Verified Customer
Verified Customer
Nov 12, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Mhubbardtc, thank you for the great review! We’re happy to hear our team made your vehicle purchase a positive experience. Providing helpful service, clear communication, and making the process as smooth as possible is what we strive for every day. We appreciate your business and look forward to serving you again. Enjoy your new vehicle!
Everyone was friendly and easy to work with they made
sure we got exactly what we wanted
sure we got exactly what we wanted
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by KEEGANRD34
Verified Customer
Verified Customer
Nov 09, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Keeganrd34, thank you for the wonderful review! We’re glad to hear our team made your experience enjoyable and easy from start to finish. Our goal is always to listen to our customers, understand their needs, and make sure they drive away with exactly what they want. We truly appreciate your business and look forward to serving you again. Enjoy your new vehicle!
We had a great experience with Brandon!
Jeremy Franklin Mitsubishi went above and beyond our expectations! Everyone was friendly and very helpful!
Jeremy Franklin Mitsubishi went above and beyond our expectations! Everyone was friendly and very helpful!
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by manhnieoa
Verified Customer
Verified Customer
Nov 03, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Manhneoa, thank you for the wonderful review! We're thrilled to hear that Brandon took such great care of you and that our entire team exceeded your expectations. We strive every day to provide a friendly, helpful, and exceptional customer experience. We truly appreciate your business and the opportunity to earn your trust. Enjoy your new vehicle, and welcome to the Jeremy Franklin Mitsubishi family!
This was the best experience I ever had purchasing a
vehicle, I will always go back
vehicle, I will always go back
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by jpavicic
Verified Customer
Verified Customer
Nov 01, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Jpavicic, thank you so much for the fantastic review! We’re thrilled to hear that your vehicle purchase was the best experience you’ve ever had. Our team works hard to make the buying process enjoyable, easy, and stress-free. Your loyalty and trust mean a lot to us, and we look forward to helping you with all your future automotive needs. Enjoy your new truck!
Absolutely amazing staff.
Was treated very well and with great respect. They helped me into my car and I had an amazing experience
Was treated very well and with great respect. They helped me into my car and I had an amazing experience
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by amypeck777
Verified Customer
Verified Customer
Oct 18, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Amypeck777, thank you for the wonderful 5-star review! We’re thrilled our team treated you with the respect and care you deserve and helped you find the right vehicle. At Jeremy Franklin Automotive, we strive to make every customer feel welcome and valued throughout the entire car-buying experience. We truly appreciate your business and hope you enjoy your new vehicle. Thank you for choosing us!
Great people, very professional and down to earth.
Answered my questions very timely. My go to dealership for my family in the future
Answered my questions very timely. My go to dealership for my family in the future
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by WREAVESJR1963
Verified Customer
Verified Customer
Sep 23, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Wreavesjr1963, thank you so much for the outstanding review! We’re thrilled to hear that our team was professional, down-to-earth, and responsive to your questions. Earning your trust and becoming your go-to dealership for your family means a great deal to us. We truly appreciate your business and look forward to taking care of you and your family for many years to come!
Helpful, Informative, Precise, Efficient, diligent Open,
curious Funny, Attentive, Understanding, Cooperative, Polite, Appreciative, Energetic,, Thankful
curious Funny, Attentive, Understanding, Cooperative, Polite, Appreciative, Energetic,, Thankful
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by chuckchazzer
Verified Customer
Verified Customer
Sep 07, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Chuckchazzer, thank you so much for the wonderful review! We truly appreciate you taking the time to recognize our team for being helpful, informative, precise, efficient, diligent, attentive, and understanding. We’re especially glad our team could make your experience cooperative, comfortable, and even a little fun! Your kind words mean a lot to us, and we’re very thankful for your business. We look forward to serving you again!
Jeremy Franklin Mitsubishi does an amazing job of taking
care of their customers! From the no hassle buying process to the unmatched service department, you will be hard pressed to find a better car buying
care of their customers! From the no hassle buying process to the unmatched service department, you will be hard pressed to find a better car buying experience anywhere in the country let alone Kansas City!!!
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by Darren Bjorn
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Darren Bjorn, thank you so much for the incredible review! We truly appreciate your kind words and are proud to hear that you had such a great experience with our team. Our goal is always to make the buying process simple, comfortable, and hassle-free while providing the same level of care in our Service Department.
It means a lot to know you feel Jeremy Franklin Mitsubishi stands out among dealerships in Kansas City. Thank you for your trust, your business, and for recommending us! We look forward to taking care of you again in the future!
Jeremy Franklin Mitsubishi of Greater Kansas City is a
good dealership. Efficient and Reliable Service.
good dealership. Efficient and Reliable Service.
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by somolu
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2026 -
Jeremy Franklin Mitsubishi of Kansas City responded
Somolu, thank you for your kind words and for taking the time to leave us a review! We're thrilled to hear you found Jeremy Franklin Mitsubishi of Greater Kansas City to be efficient and reliable. Our team is committed to providing every customer with a smooth, hassle-free experience, and it's great to know we delivered. We truly appreciate your support and look forward to serving you again whenever you need us. Thank you for choosing Jeremy Franklin Mitsubishi!