Jerry Seiner Chevrolet Cadillac

Purchased brand new 2022 Silverado. Purchased extended warranty. For 4 yrs the radio in the truck cuts out often and loses connection . This dealership performed maintenance on my truck Purchased extended warranty. For 4 yrs the radio in the truck cuts out often and loses connection . This dealership performed maintenance on my truck at ALL recommend intervals. Every time I brought it in asked them to please find a fix. Every time same excuse, we can’t find a solution. Decided to take it to Jerry Seiner GMC up the road for next maintenance . They fixed the issue on my first visit. Had to pay out of pocket and now Jerry Seiner Chevy refuses to pay or even respond even though it’s under warranty. Do not buy here More

The service department has always taken good care of my vehicle. This time it was the 60,000 mile service. Dan took very good care of us. vehicle. This time it was the 60,000 mile service. Dan took very good care of us. More

Buying the car was the easy part. They do a great job earning your trust. Then, after you hand over your money, they hand you a stack of paperwork with the details. And that's when th They do a great job earning your trust. Then, after you hand over your money, they hand you a stack of paperwork with the details. And that's when the plot twist begins. The extended warranty was pitched like it came straight from Jerry Seiner. Plot twist: it's actually a third-party warranty from a company I have never heard of. Then they finally give you the exclusions... AFTER you've signed. That's like buying a parachute and getting the instruction manual after you jump. The exclusion list is so long I started wondering if the warranty covers anything besides the staples holding the contract together. Grant, the finance manager, promised to help me cancel it. But after spending Friday calling with no answers or callbacks, I'm starting to think the dealership's phones are covered by the warranty too. And before anyone is impressed by the inevitable "We're sorry to hear about your experience. Please contact us....". Don't be. They won't return your calls. The management does not actually want to talk with you about your experience. More

Buying my new Chevy Suburban from Jerry Seiner Chevrolet was an outstanding experience from start to finish. Tanner and everyone else involved made the entire process easy to understand and stress-free. The was an outstanding experience from start to finish. Tanner and everyone else involved made the entire process easy to understand and stress-free. They took the time to answer all of my questions, kept me informed throughout each step, and I always felt reassured that they genuinely wanted to help me make the right decision—not just make a sale. Their professionalism, honesty, and customer service really stood out. I never felt pressured, and the whole team made what can often be a complicated process feel simple and enjoyable. I would absolutely recommend Jerry Seiner Chevrolet to anyone looking for a great car-buying experience. More

Bought a used Hyundai here and worked with Becky—really solid experience overall. She sent me a personalized video walkaround before I came in, which is what got me to the dealership in the first place. solid experience overall. She sent me a personalized video walkaround before I came in, which is what got me to the dealership in the first place. Everything she showed matched what I saw in person, which built a lot of confidence upfront. In person, she was easy to work with, not pushy, and kept things moving. No games, clear communication, and the pricing felt fair with no surprises. The only downside was the wait for finance—it took a while—and the process itself felt a bit longer than it needed to be. It would be great if more of the paperwork could be handled remotely. Overall, this was one of the easiest car-buying experiences I’ve had. There are definitely some slimy dealerships out there, and this wasn’t one of them. If you’re going here, ask for Becky. More

I e asked numerous times to have a dummy light looked at when I schedule my appointment, done this online then had to call the dealership to make sure they could…still is not fixed. I asked for Mobil 1 syn when I schedule my appointment, done this online then had to call the dealership to make sure they could…still is not fixed. I asked for Mobil 1 synthetic oil and they put the GM oil in it…probably won’t be back…I’ve given them numerous opportunities to do it. More

Everyone we interacted with was fantastic! They were fast and I know they got the problem fixed so I finance to worry anymore! They were fast and I know they got the problem fixed so I finance to worry anymore! More

Joey Bada Bing and the sales team treated me with the utmost respect ever! I had a good idea what I wanted but I wasn't sure on pricing and the year that I needed. The team pulled everything together tha utmost respect ever! I had a good idea what I wanted but I wasn't sure on pricing and the year that I needed. The team pulled everything together that met he criteria I was looking for! It was so grateful for someone that actually listened to my wants and needs and delivered world class service, this is something that I absolutely treasure thank you so much for such a wonderful experience! I highly recommend them, you will not be disappointed! I also find that so many people tend to write about negative experiences but rarely rave about their great experiences so that's what I'm doing I'm reading about my great experience! More

They always get my truck in and out for service as promised and they do a great job! promised and they do a great job! More