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Jerry Seiner Chevrolet Cadillac

Salt Lake City, UT

3.8
89 Reviews

1530 S 500 W

Salt Lake City, UT

84115

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Showing 89 reviews

April 02, 2022

This dealership posts vehicles on their website that have already been pre sold to other customers. So they waste your time. They want you to call so they can sell or order you one. Unethical practices. I w More

by 101CPT
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry
Apr 06, 2022 -

Jerry Seiner Chevrolet Cadillac responded

I’m so sorry for the confusion and frustration this has caused. As much as we rely on technology and training to provide customers with consistent, up-to-date information, we deeply regret when breakdowns like this occur. I can’t speak for the specific situation but in general, our inventory changes daily. Jerry Seiner Team Cadillac

December 09, 2021

I have had a $2000.00 deposit almost 1 year ago to purchase a new Escalade well north of $100,000.00 for my Montana home. They waited to tell me that if it was going to Montana they charge and additi More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary tebbs
Dec 09, 2021 -

Jerry Seiner Chevrolet Cadillac responded

Jason, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Jerry Seiner Team Cadillac

Dec 09, 2021 -

jason responded

Then: when u said you would refund my $2000.00 deposit- u tried to charge me an additional $2,000.00 more- how incompetent are you people?!!!!!!!! Cleary indicative of your shady sales tactics . On a scale of 1-10- publicly tell us all how bad your service has been on this Transaction from start to finish.

October 22, 2021

Horrible. I have an oil change package, I told them to check in two issues that was wrong with my SUV. They never called me to give a quote . The only thing they did just changed the oil. I will not retur More

by Sixstarsinc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holley Anderson
Oct 25, 2021 -

Jerry Seiner Chevrolet Cadillac responded

Sixstarsinc, Thank you so much for taking the time to write to us. We make it a point to be known for customer service, so your situation caught me off guard. Would you mind reaching out to me at 801-952-5700 with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! Jerry Seiner Team Kia CEM-Holley

October 16, 2021

I went to buy a car and one of her employees Maria daum was so helpful and understanding. She help me to get my dream car. More

by Loli.hernandez1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria daum
October 15, 2021

This is a nice business to deal with, they provide a friendly and honest service to every customer More

by abel366849@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Daum
October 15, 2021

I have purchased many cars through Jerry Seiner Cadillac with good reason. I never have to worry if I am being scammed or taken advantage of. The staff there al know me and I now use there service departmen More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maynes
October 15, 2021

Today at Jerry Seiner I was helped by GrayDee Warren and all I got to say is he was a great help and would be a reason for me to come back! More

by Clmendez23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GrayDee Warren
September 16, 2021

A call from management goes along way. Your team is only as good as the owner, general manager, and supervisor. With that said. Now I know why I got treated the way I did. Mr. Jerry Seiner would of been so More

by ericbeltran521
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holley Anderson
Sep 21, 2021 -

Jerry Seiner Chevrolet Cadillac responded

Mr. Beltran, We are very sorry that you had this experience at our establishment. We always aim for 100% customer satisfaction and feel terrible that we missed the mark this time. Your review is much appreciated and has already been noted so that we can use it to coach our employees and improve on our services. Jerry Seiner Team Cadillac

Sep 22, 2021 -

ericbeltran521 responded

Just want to make sure that everyone Nows that my issues were not resolve, I didn’t even get a phone call like I was told and I asked for. Thank you. Customer please be aware of this establishment. DO NOT RECOMMEND IT.

September 01, 2021

Completely satisfied? YES! Regan Andrews is always friendly, helpful, and amazing as he helps us get our truck serviced! His jovial personality makes coming in to Jerry Seiner an experience to look f More

by Bob and Pyper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regan Andrews
August 25, 2021

Great service and fast -loved the video - prices are Great service and fast -loved the video - prices are competitive- informative - in the Future all my repairs will be done at Jerry Steiner - plus More

by Rdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
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