Jerry Ulm Chrysler Dodge Jeep Ram

Jeep service All good. Thanks a lot. Thank you very much for getting us in in a timely manner and getting the services completed accurately and quickly All good. Thanks a lot. Thank you very much for getting us in in a timely manner and getting the services completed accurately and quickly More

great service Great service. Austin went the extra mile to get our van repaired in record time! He took very good care of us as do all of your service personnel! Great service. Austin went the extra mile to get our van repaired in record time! He took very good care of us as do all of your service personnel! More

Wonderful Everyone I came in contact with were very polite and made sure I was being assisted. My service was completed quickly and efficiently. I attempted to Everyone I came in contact with were very polite and made sure I was being assisted. My service was completed quickly and efficiently. I attempted to have the exact service completed at another dealership the day prior and after 10 hours the service wasn't completed. I called Jerry I'll service dept got my appt for the next day, my service was completed in two hours. Totally student experience and I thank you. More

Crossfire Expert Chris Smith is so amazing in Service; he takes continuing interest in my 2008 Crossfire, and is the reason I keep it and don't trade it in. Chris Smith is so amazing in Service; he takes continuing interest in my 2008 Crossfire, and is the reason I keep it and don't trade it in. More

light of engine changed batery after test the car because had problem with start and light. The service was very good. The price and nice. Every body can visit the d changed batery after test the car because had problem with start and light. The service was very good. The price and nice. Every body can visit the dealer for good service. More

Customer Service Means a Lot The one on one service rep is wonderful - always helpful and respectful. But you can’t have someone waiting 10 hours to find out what’s wrong, how mu The one on one service rep is wonderful - always helpful and respectful. But you can’t have someone waiting 10 hours to find out what’s wrong, how much it’ll cost and that the vehicle won’t be ready for days. As a result, not sure why there are appointments and why the website references loaners. For two days, I ubered everywhere because first it took a full day to diagnose and then I couldn’t pick up my vehicle because it was still torn apart. Oh and I spent close to $400 just for the diagnosis. If you want someone to spend $4000 on repairs that another garage did in one day for less than half, you need more proactive customer service. Call to provide updates - I called at hour 8 and again at hour 10. Provide a loaner when you can’t get something done in 1 day even though the car is as brought in at the first appointment slot of 7am. It would go a long way. More

Purchase of a 2019 RAM limited Looking to buy a truck. Looked at the big 3 (Dodge, Ford, Chevy) the week before. Had a very bad experience at all 3 dealerships. Stopped by Jerry Ulm Looking to buy a truck. Looked at the big 3 (Dodge, Ford, Chevy) the week before. Had a very bad experience at all 3 dealerships. Stopped by Jerry Ulm the very next weekend. Was greated at my vehicle by Soony. He bent over backwards answering our questions. Never hurried or pressured us. And ended up selling us a 2019 RAM limited that day. Sales mgr Mike was also a pleasure to work with. Love the truck! Thanks guys. More

Wonderful Dealership This weekend I finally had the opportunity to buy my dream car and it couldn’t have come with a better experience. Everyone from my salesman (Brandon) This weekend I finally had the opportunity to buy my dream car and it couldn’t have come with a better experience. Everyone from my salesman (Brandon), manager (CJ) and finance manager (Albert) were fantastic from start to finish. I have had everyone go above and beyond to make this was the best possible experience and multiple follow ups to ensure that it was just that. I have told everyone about what a great experience I had and would absolutely go back if I ever needed another car. More

Dodge Family I took my car here becauses it still under warranty. I received good customer service even though it took almost 2 days to here back from them. I took my car here becauses it still under warranty. I received good customer service even though it took almost 2 days to here back from them. More

A.C. Repair I purchased my 2014 RAM Longhorn in December of 2016. It was Certified Preowned. What A joke. Navigation went out 2 months after (vehicle phone needs I purchased my 2014 RAM Longhorn in December of 2016. It was Certified Preowned. What A joke. Navigation went out 2 months after (vehicle phone needs service), touchscreen doesn't come on (intermittently), and lastly at 73k miles my A.C. goes out. Is this how cars are made now? I take the car in for it to be looked at, and after some negotiation spent $1500 for the repair. Yesterday, while at a meeting with one of my coworkers, he mentioned the same thing happened to his NEW RAM at 40k miles. He only paid $500 for the repair, at the dealership. AFTER he made a stink about it. Maybe I should have. More