Jerry Ulm Chrysler Dodge Jeep Ram

Already had a great day, walked in the door and rec'd a phone call from Darren Lane that Jerry Ulm could buy out my current car - I KEEP MY CAR - and put me in a new 2013 200 and at a few dollars more th a phone call from Darren Lane that Jerry Ulm could buy out my current car - I KEEP MY CAR - and put me in a new 2013 200 and at a few dollars more than current payment. Instead of bait and switch, THEY DID IT. I drove off the lot Saturday morning in a car I didn't think I could afford until 2014 when my Caliber was paid off. I am ecstatic! More

Dennis was extremely helpful and patient with us. We felt very comfortable from the time we met him and he made our car shopping experience very enjoyable. We had been to many other dealerships and did not f very comfortable from the time we met him and he made our car shopping experience very enjoyable. We had been to many other dealerships and did not feel as comfortable purchasing a new vehicle from them. Dennis made the entire process easy and fun, and we would highly recommend him to our family and friends. More

Back for another jeep-great people-service department is outstanding. Took less time than I thought-car was exactly what I wanted and they worked hard as possible to make it a good experience. outstanding. Took less time than I thought-car was exactly what I wanted and they worked hard as possible to make it a good experience. More

very enjoyable experience. went in just wanting to look.didnt feel any pressure to buy. we told them where we wanted our payments to be and they made it happen. we left very happy. look.didnt feel any pressure to buy. we told them where we wanted our payments to be and they made it happen. we left very happy. More

My first time using this dealership's express service center and I have to say that "hands down" this facility is top knotch. From Tracy, to Brian to the cashier, each one of them were professional and S center and I have to say that "hands down" this facility is top knotch. From Tracy, to Brian to the cashier, each one of them were professional and SUPER friendly. They took the time to talk to me instead of treating me like a number, listened to me, answered all of my questions and just made me feel welcomed. For the past 10 years, I've delt with Brandon Dodge and I have to say, after today's experience at Jerry Ulm, they have won my future business. More

Jeremy and his team were GREAT! The were helpful, knowledable and efficient! I got a great deal on my Jeep and I LOVE it. Thank you for everything! I would definitely recommend these guys to my frien knowledable and efficient! I got a great deal on my Jeep and I LOVE it. Thank you for everything! I would definitely recommend these guys to my friends! More

Dealer was very helpful during purchase. Would recommend purchasing from this dealer. Salesman was very thorough and knowledgeable in product and answered every question. Extremely satisfied. purchasing from this dealer. Salesman was very thorough and knowledgeable in product and answered every question. Extremely satisfied. More

Top was leaking with both factory top and aftermarket top. Asked prior to bringing it in if the aftermarket top was a problem and was told repeatedly that it was no issue. Once I got it in they refused top. Asked prior to bringing it in if the aftermarket top was a problem and was told repeatedly that it was no issue. Once I got it in they refused to work on it (after wasting my whole day) and lied about it being "glued down" as the reason they would not touch it. They clearly did not even try to work on it as it took me five minutes to get off, and there certainly was no glue. Additionally the service manager lied straight to my face by claiming he would call the district manager and get back to me. When I tried to call back they would not answer or return my calls. Complained to Chrysler and even they said the dealership was wrong. I understand not working on it, I do not appreciate being lied to. More

My first contact with the Jerry Ulm dealership was through the internet. I contacted a number of dealerships in the area and was impressed with the response from Darren Lane. As an older single woma through the internet. I contacted a number of dealerships in the area and was impressed with the response from Darren Lane. As an older single woman buying a car on my own for the first time, I had many questions and Darren was more than willing to answer all of them whether or not I made my purchase there. When I made the decision to purchase the vehicle, I had a price that I felt was fair and we were able to come to an agreement without the stress that is normally attached to new car negotiations. Darren assigned Kevin Ryan to be my salesman. His service was outstanding. He even picked me up at my home since I had no transportation. Every question I had was answered and I felt that all those I have in the future would be as well. The business manager, John Chiappone, was equally as helpful and informative. Kevin took me on a tour of the facilities so I would know where to come for service. He introduced me to Shane Stanek who would be taking care of my vehicle and it gave me a great deal of confidence to meet him and visit the department. I am extremely pleased with the experience I have had at the Jerry Ulm dealership and highly recommend it to anyone looking for a Dodge, Chrysler or Jeep vehicle. More

Darren and Brian were a great team! We are very satisfied with our purchase and would recommend your dealership and your team. Adam in your body shop/parts department was awesome and is beyond satisfied with our purchase and would recommend your dealership and your team. Adam in your body shop/parts department was awesome and is beyond knowledgeable! Thank you again! More