Jerry Ulm Chrysler Dodge Jeep Ram

This was our 2nd time visiting Jerry Ulm Dodge looking to purchase a new vehicle. So this review is covering the purchases of two vehicles: a 2011 Jeep Grand Cherokee Overland and 2013 Dodge Dart Limited. purchase a new vehicle. So this review is covering the purchases of two vehicles: a 2011 Jeep Grand Cherokee Overland and 2013 Dodge Dart Limited. Both times John Wieland was our saleman, and we also worked with the VP of Sales, David Gonzalez. Both were completely professional and friendly and did not give you that typical car salesman approach - we never felt pressured or like we were be hassled - there was no back and forth like other dealers pull. Not only was the buying experience pleasant, the price was right too. They gave us the best trade in values on our trades, and priced the new vehicles very competitively! One thing I really appreciate although others might not care - they don't put a dealer's sticker on the back of your car! I don't care about the license plate frame, but when other dealers put their sticker on my car - it comes off before the car leaves the lot. After purchasing both vehicles, John has gone out of the way with driving my wife to and from work when she drops the Jeep off for service - making it as convenient as possible for us as he can. We have had a few service issues, where things needed to be fixed on the cars and they performed the service quickly and competently. I honestly cannot say enough good things about this dealership. The buying experience is pleasant, the service department is usually pretty quick and thorough. I would highly recommend this dealer to my friends and family. More

My salesman (Ryan) did a great job working me into the right truck. He walked me on the lot, was patient and listened to what I wanted in a vehicle. He did not try to up sell me, he met my need and made right truck. He walked me on the lot, was patient and listened to what I wanted in a vehicle. He did not try to up sell me, he met my need and made sure I was getting a great deal. I am not going to throw out numbers, but the deal they offered was so good even my skeptical wife was happy to see what they had on paper. Not only did Ryan and the boys at Jerry Ulm get me a great deal on the Ram 1500, but they also got me an interest rate way lower than my credit union pre-approved me at. All in all, this was the EASIEST car buying experience I have EVER had! Kudos to the team. If you are looking for a Jeep, Dodge, Chrysler, Ram product this is the only place you need to go. In every way Ryan and the team at Jerry Ulm did a wonderful job. They pushed hard enough to let me know they were serious about selling a car, but were not invasive and in my face. More

I had done some research online as I was looking to see if I could afford to make a trade on a new car. I had met Bob Potter of their Internet Dept. a week earlier when I was in for an oil change. He gave if I could afford to make a trade on a new car. I had met Bob Potter of their Internet Dept. a week earlier when I was in for an oil change. He gave me his card and said if I was ready to move up to call him. A week later I sent him an email saying I was interested and shared my research with him. I brought my cleaned out car in and sat down with Bob to answer my questions about the different packages I had seen on some Charger models I was interested in, and none were on their lot. We did quite a bit of research with his access that I nor the floor personnel have. We found a car that I discounted right away as one I couldn't afford. But later he brought back financing numbers and I was surprised it was doable for me. We had a deal. Then he handed me off to Brian Johnson for the next phase of the process. He explained all the goodies in the car and we did some paperwork. After that it was off to the finance guy, John. There were no surprises there because I already knew what my finance numbers were. The whole process was lengthy but a majority of the time was spent with Bob and every minute was worth it. Overall the whole experience was pleasant. Never did I feel any pressure. Bob did all he could to insure that I got the car that would make me happy. The car I bought had to be delivered and once again Brian gave me lesson about my car, mostly about how to use steering wheel buttons and the touch screen. He spent as much time as I needed to learn the new rocket ship with all its gadgetry. The guys were all great. I'll be back to buy my next vehicle there too, probably a Charger again. I'm already familiar with their outstanding service department. I look forward to years of peace of mind driving a fully protected reliable automobile backed by a team of service professionals. Thank you Bob, Brian and John, Robert Livingston More

Everyone at the dealership was great and easy to work with. They were all very honest and looked out for us. The Manager (can't remember his name), was especially honest with us and tried to get us a g with. They were all very honest and looked out for us. The Manager (can't remember his name), was especially honest with us and tried to get us a great deal. Now I know why my husband only shops at Jerry Ulm. I will be a new member of their family. More

I have purchased from you once before, and was completely satisfied with how we were treated throughout the buying process. Although, it did take a long time to complete the entire transaction (4 hours). I satisfied with how we were treated throughout the buying process. Although, it did take a long time to complete the entire transaction (4 hours). I particularly like the attention to details like the addition of tinted windows, door guards, and pin striping that you put on all cars. We did not feel pressured to make the purchase that we made. The deal we got made it hard to turn down. The service department is part of the reason we drive to you from Brandon. My husband bought his 2013 Journey from another dealer, but he had a bad experience at their service department. He went from there to yours and had a great experience. Now he won't go back to anyone but Jerry Ulm for all his service work. It is things like that which make it worth the drive. Thank you and keep up the good work. Herb and Mary Sue Reffert More

Awesome service. Darren was very helpful and responded well with the questions I had. I would recommend and refer any interested to come here to them and buy. well with the questions I had. I would recommend and refer any interested to come here to them and buy. More

My wife and I visited Jerry Ulm DCJ on Saturday and from the moment that we stepped out of our car I knew we were going to have a great experience. First off, I was shocked when I recieved a call from Darr the moment that we stepped out of our car I knew we were going to have a great experience. First off, I was shocked when I recieved a call from Darren Lane just moments after inquiring online about a new Jeep Cherokee. We spoke for a few moments and scheduled a time for my wife and I to come in. Not only was he courteous and professional, he had a great sense of humor and made the decision to come in very easy! Upon arrival, we were greeted by your friendly sales force and we were quickly directed to Darren. We spoke for several minutes about a few options and then we were turned over to Brian Johnson who took us out on the lot to show us some new cars. Brian was Awesome! Not only was Brian NOT pushy, he was very imformative and always made sure we had all of our questions answered. I could go on and on and on about how great every step of the process from there on out was but I will do my best to sum it up. After deciding on the make and model, we were taken back inside, offered refreshments, and worked out the financials. Once the deal was done, my wife and I honeslty felt that we received an awesome deal for our awesome new car! In closing, my wife and I would love to give Darren Lane, Brian Johnson, George Roldan and John Chiappone a heartfelt and sincere "Thank you!" It truly was an amazing experience and we look forward to not only working with you all again in the future, but letting all of our friends know what a great job you all did! Sincerely, Jon And Vicky Fiddelke More

A very caring and trusted Salesperson, working with a top notch dealership who actually does what their commercial says. "They treat you like family" I have bought many cars from this dealer and recommen notch dealership who actually does what their commercial says. "They treat you like family" I have bought many cars from this dealer and recommend many friends. All have left their happy and satisfied. More

love this place! my brother bought a new vehicle here 2 weeks ago and told me how great his experience was with mr. weiland so i decided to give it a try. my brother was right, mr weiland is awesome, super weeks ago and told me how great his experience was with mr. weiland so i decided to give it a try. my brother was right, mr weiland is awesome, super nice and made the process smooth. thank you More

I have never had such a pleasant experience like the one I had dealing with Brian Johnson and George Rolan. No hassles and no back and forth with pricing - like I had experienced from all other dealers I v I had dealing with Brian Johnson and George Rolan. No hassles and no back and forth with pricing - like I had experienced from all other dealers I visited. I would highly recommend doing business with Brian and George at Jerry Ulm Dodge. More