Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Tampa, FL
795 Reviews of Jerry Ulm Chrysler Dodge Jeep Ram - Service Center
Amazing service I have several Jeeps (12) that I get serviced from Jerry Ulm in Tampa. I used to take my Jeeps to Dayton Andrews. They were good but after working wit I have several Jeeps (12) that I get serviced from Jerry Ulm in Tampa. I used to take my Jeeps to Dayton Andrews. They were good but after working with Alberto and Carlos in the service Dept of Jerry Ulm, I only take my Jeeps to them for service for the last year. The level of excellence is just the best I have experienced at any dealership; EVER, PERIOD! These two guys are hands down the best service guys I have ever worked with. In fact, I even take my Corvettes and my Mustang to them for oil changes etc. If you want to experience what a top level service dept is suspose to be like, visit Jerry Ulm and ask for the dynamic duel team of Alberto and Carlos. They will show you how a top notch service service dept is really done. Thanks so much, Victor Prather More
Oil swrvice Great service. Very unfortunate that it wasn’t covered by my warranty service that apparently expired while I was on an extended military deployment Great service. Very unfortunate that it wasn’t covered by my warranty service that apparently expired while I was on an extended military deployment overseas. More
Non responsibe Never responded to my issues for paint and transmission issue. They were to get back to me in a week and it has been over two weeks. Never responded to my issues for paint and transmission issue. They were to get back to me in a week and it has been over two weeks. More
My AC was blowing hot So I brought them my 2015 Challenger Hellcat. The car had been to Courtesy Chrysler in Brandon 3 times for the same condition within factory warranty. So I brought them my 2015 Challenger Hellcat. The car had been to Courtesy Chrysler in Brandon 3 times for the same condition within factory warranty. The 4th time I brought to Courtesy they advised me I was 8 days out of factory warranty and did not care that it was my 4th time with the exact same issue and the repair would be $1100! I picked up my $60000 car that was just 3 years old and had 25,000 miles and brought it to Jerry Ulm. The service manager there performed a goodwill repair and my AC has been cold for a week now!!! Previously would never last 12 hrs. Jerry Ulm is the BEST! More
Customer service is second to none. Service advisors are professional and courteous. My vehicle service was complete when I was told it would be. One of the mechanics initially greeted m Service advisors are professional and courteous. My vehicle service was complete when I was told it would be. One of the mechanics initially greeted me while the service advisor was with another customer. More
A/C & heater service requiring dash be removed Brian and the service team did an excellent job. Courteous and informative. I would recommend Brian and Angelo to any of my friend needing service, th Brian and the service team did an excellent job. Courteous and informative. I would recommend Brian and Angelo to any of my friend needing service, thank you both More
Yassss Everything was great and super fast. Tracy was the best!! She probably deserves a raise. Just saying. Enterprise was also great and easy to work with. Everything was great and super fast. Tracy was the best!! She probably deserves a raise. Just saying. Enterprise was also great and easy to work with. More
Great service They are always willing to help get you in and out on time. Great customer service and very friendly. They don’t try to push things on you and let you They are always willing to help get you in and out on time. Great customer service and very friendly. They don’t try to push things on you and let you know what is needed. More
CArlos was great to deal with. I brought my car in to have a recall fixed and was very pleased with the service by Carlos. He represents the Morgan Auto Family well! I brought my car in to have a recall fixed and was very pleased with the service by Carlos. He represents the Morgan Auto Family well! More
Carlos - Always Above & Beyond Service I brought my car in to have a recall and as well as get a separate estimate. I accidentally left the estimate on the checkout counter. Contacted Carl I brought my car in to have a recall and as well as get a separate estimate. I accidentally left the estimate on the checkout counter. Contacted Carlos and he sent me a copy within 30 minutes, late an on Friday even though I stated next week was fine. Always impressed More