Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Review survey Carlos at Jerry Ulm service was great. Carlos had a great attitude and was very helpful also very friendly. I will more than likely as for him next ti Carlos at Jerry Ulm service was great. Carlos had a great attitude and was very helpful also very friendly. I will more than likely as for him next time I come in for service. More

Took to long The job which I was told was going to be a short and easy fix of about 3-4 days ended up taken 3 weeks. They told me the car would be done on three di The job which I was told was going to be a short and easy fix of about 3-4 days ended up taken 3 weeks. They told me the car would be done on three different dates and all three dates were wrong. I took days off work which resulted in three days of leave wasted. I wasted gas and time driving back and forth. Once I received my vehicle back, the job was not completed. They told me they would put a new tier on which was in fact in the paperwork, but was not changed out? I feel as if they they were purposely trying to misslead me to save them time and money. I feel this company dose not have the customers best interest at heart. I would not consider them professional or caring. More

Warranty repair Jen, Alex, and the Jerry Ulm service team are great! My truck was in fixed and done before it was expected to be finished. Fortunately the repair was Jen, Alex, and the Jerry Ulm service team are great! My truck was in fixed and done before it was expected to be finished. Fortunately the repair was under warranty and fully covered. More

Quick and out the door Quick and easy. Scheduled appointment at 2pm for a recall on my vehicle. Service was performed and I was on the road by 2:35 Quick and easy. Scheduled appointment at 2pm for a recall on my vehicle. Service was performed and I was on the road by 2:35 More

Recall Service Very prompt. Tracy was service rep. Waiting room was good. Had coffe and newspapers and magazines. TV was s bit loud. Coffee machine was excellent. Very prompt. Tracy was service rep. Waiting room was good. Had coffe and newspapers and magazines. TV was s bit loud. Coffee machine was excellent. More

1st service at Jerry Ulm Dodge My experience was excellent and would highly recommend the team at Jerry Ulm Dodge. They were fast and courteous and did a great job, thanks. My experience was excellent and would highly recommend the team at Jerry Ulm Dodge. They were fast and courteous and did a great job, thanks. More

Recall Truly amazing service. Thanks guys. Very prompt and courteous I never have a hassle and my car is always ready when promised. Carlos is the best. Truly amazing service. Thanks guys. Very prompt and courteous I never have a hassle and my car is always ready when promised. Carlos is the best. More

Great job Jennifer!!!! Jennifer Scheckel explain what was going to happen to the car for that day. Asked her about different services and she was able to answer our question Jennifer Scheckel explain what was going to happen to the car for that day. Asked her about different services and she was able to answer our questions. More

Oil change plus recall fixes. Only issue I had is that I was in the Express line and it took 15 minutes for someone to greet me. Otherwise, no issues. Only issue I had is that I was in the Express line and it took 15 minutes for someone to greet me. Otherwise, no issues. More

Very good I had a very good service experience.... I would recommend the service department to all my friends. the only thing that I could suggest is maybe clea I had a very good service experience.... I would recommend the service department to all my friends. the only thing that I could suggest is maybe cleaning the cars up a little bit after they've been. More