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Jerry's Toyota
Baltimore, MD
933 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 933 reviews
April 05, 2023
From the moment I drove into the queue, I found everyone the service dept. to be extremely positive. Keon, my rep. was very friendly and helpful. He answered my questions and offered suggestions for me the service dept. to be extremely positive. Keon, my rep. was very friendly and helpful. He answered my questions and offered suggestions for me to consider regarding services the dept. Is offering. More
by Eileen
Employees Worked With
Keon Lambert
April 03, 2023
Went into the dealership, and was greeted by a sales professional, Keith Scruggs. He was very polite and reviewed the existing inventory I was interested in, in addition to what was expected. Keith was professional, Keith Scruggs. He was very polite and reviewed the existing inventory I was interested in, in addition to what was expected. Keith was able to get me the price within my budget. Overall I had a good experience More
by Raven
April 01, 2023
I went into the dealership for general inspection. My service advisor was Yolanda. She was very nice and considerate. My service advisor was Yolanda. She was very nice and considerate. More
by pat112000
Employees Worked With
March 30, 2023
It is a good dealership. Paul knows exactly what’s going on and what I wanted everyone there was very professional and good to me and know their job well I look forward to co Paul knows exactly what’s going on and what I wanted everyone there was very professional and good to me and know their job well I look forward to continue getting service and anything I need and I will also recommend my friends and family to Jerry’s Toyota More
by jlbmusdrums
Employees Worked With
Jimmy Son, Paul Southard
March 28, 2023
I saw the internet price and wasted my time going to the dealership because it wasn't legitimate. When I get there, I find out it was a bait and switch tactic. Additionally I was told there was no way for m dealership because it wasn't legitimate. When I get there, I find out it was a bait and switch tactic. Additionally I was told there was no way for me to get the internet price. This dealership charges extreme fees $15,000 over MSRP and acts like its ok. Jerry Toyota is not a place to ever buy a new or used car from. The false ads and fake fees they are charging. More
by Gabby234
March 21, 2023
Visiting here from houston and needed a car maintenance, these people are phenominal! Real nice and easy to talk to, the service was also fast, this place is highly recommended. these people are phenominal! Real nice and easy to talk to, the service was also fast, this place is highly recommended. More
by Carlze
Employees Worked With
Ryan Paul
March 08, 2023
The facilities are very nice and the staff are responsive and courteous but beware of deceptive pricing when negotiating. In the process of negotiating for an SUV, market adjustment was removed from the pric and courteous but beware of deceptive pricing when negotiating. In the process of negotiating for an SUV, market adjustment was removed from the price break down doc, only to be added to an altered MSRP that did not match the window sticker. These are bad faith business practices which make customers seek other dealers. More
by Toyota Reviews
Employees Worked With
Do not wish to name names
March 08, 2023
Excellent service . Kristopher is absolutely the best there is. My new BFF. Thank you for helping me when another merchant did me wrong. Kristopher is absolutely the best there is. My new BFF. Thank you for helping me when another merchant did me wrong. More
by Mjones3527
Employees Worked With
Kristopher in the service department
March 05, 2023
Jonathan Sanders and his team were great and made my car buying experience awesome. It was a great experience! buying experience awesome. It was a great experience! More
by Peregoy43
