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Jerry's Toyota

Baltimore, MD

4.2
948 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 948 reviews

June 03, 2022

Great place to purchase a vehicle. My sales man Paul. Was very helpful with everything. Will Recommend this dealership. More

by jchiefs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
Jun 03, 2022 -

Jerry's Toyota responded

Thank you for taking the time to reach out, vouching for not only our entire sales team but for shouting out our Sales Professional Paul in the process. We thank you and hope you have a great rest of your day.

June 02, 2022

I had great experience with Yolanda Daughtry. She was very professional and she explained everything. Great personality . More

by lbfraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Jerry's Toyota responded

Thank you for providing positive feedback regarding your recent Jerry's Toyota service appointment. We will see that Yolanda can see your kind words regarding her customer service. Thank you again, have a great rest of your day.

June 02, 2022

I just wanted to say thank you to Paul and Daniel, I did not expect to walk out with a new car the day that we were there, but thanks to Paul and Daniel I did. There were many barriers that took place but More

by ellenhuard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard, Daniel Harris
Jun 03, 2022 -

Jerry's Toyota responded

Thank you for taking the time to review your recent Jerry's experience in such a positive manner. We will see to it that our staff can see your kind words regarding your visit. Thank you again, have a great rest of your day.

May 27, 2022

I did not visit this dealership. Merely inquired about in transit inventory. Am not interested in paying for a car before it even arrives. More

by Jcibularn
Recommend Dealer
No
Employees Worked With
Do not recall name of person I dealt with by email.
May 31, 2022 -

Jerry's Toyota responded

Thank you for taking the time to review your recent Jerry's experience. We are working as hard as possible to increase and maintain our current inventory levels. We understand your wishes and hope to have the chance to work with you in the future would the occasion presents itself. Have a great rest of your day.

May 27, 2022

Very happy with the service my wife and I received on our 2022 Tacoma purchase at Jerry’s Toyota. Our Salesman, Joe White, went above and beyond in putting me behind the wheel of my new Tacoma. More

by kjmattson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
May 31, 2022 -

Jerry's Toyota responded

Thank you for the kind words regarding our staff and your recent car buying experience when buying from Jerry's Toyota.

May 26, 2022

Very efficient and professional. They provide the customer service one can expect. Their appointments are on time and never a wait. My service representative Jennifer Standish, i More

by Cdorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
May 26, 2022 -

Jerry's Toyota responded

Thank you for writing such a positive review of your recent Jerry's Toyota service experience. We will see that Jennifer is made aware of your kind words regarding her customer service during your visit. Thank you again, and have a great rest of your day.

May 25, 2022

Jerry's is one of the most excellent,outstanding awesome car dealership that I know. The sales people are very caring, kind and professional. Jerry's take the time to help and make sure you have the best ex More

by wandarkent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Harris
May 26, 2022 -

Jerry's Toyota responded

Wow, thank you so much for writing such a positive review regarding your Jerry's experience. We strive to provide the best customer service possible, and we are thrilled to see that you experienced just that. Thank you again, have a great rest of your day. We will make sure that Fletcher and Daniel can see your kind words.

May 21, 2022

Scheduling an appointment (please do this, it helps tremendously with their workload) was incredibly easy. I needed to add an additional service, it was done with no issue. Comfortable waiting area More

by caumberger83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service, Steven Hyde in Sales 5 stars, Jimmy Son
May 23, 2022 -

Jerry's Toyota responded

Thank you for the excellent feedback regarding your recent Jerry's Toyota Experience. We look forward to continuing the high level of customer service upon your next visit with Jerry's Toyota.

May 20, 2022

I always have a good experience when I go to Jerry’s. They are always polite and very professional . More

by gloriabroady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Thomas
May 20, 2022 -

Jerry's Toyota responded

Thank you for taking the time to vouch for our service department, have a great rest of your day!

May 19, 2022

Very friendly staff, clean. Very efficient and prompt getting car in and worked on and back to you. Great at keeping you informed on process of work. More

by Sewkraz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Cymaek
May 20, 2022 -

Jerry's Toyota responded

Thank you so much for taking the time to vouch for our team and the level of customer care you experienced while working with Jerry's.

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