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Jerry's Toyota
Baltimore, MD
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 934 reviews
August 15, 2018
Excellent service and honesty We are completely satisfied with our experience. We were given personal care, all the time we needed to make decisions without pressure, and honest in We are completely satisfied with our experience. We were given personal care, all the time we needed to make decisions without pressure, and honest information More
by Karaxsmi
Employees Worked With
Kris Ruhling
August 15, 2018
Great customer service Great buying experience. Was not there for hours like other dealerships Friendly team members Took their time to work with me and my budget Great buying experience. Was not there for hours like other dealerships Friendly team members Took their time to work with me and my budget Purchased 2 cars from Kris Ruhling at this point and would definitely purchase my next car from him More
by Angieb441
Employees Worked With
Kris Ruhling
August 13, 2018
Kris Ruhling was extremely rude and unprofessional We’re about to buy a car in Jerry’s Toyota, but Kris Ruhling was extremely rude and unprofessional. I would never recommend buying a car from this per We’re about to buy a car in Jerry’s Toyota, but Kris Ruhling was extremely rude and unprofessional. I would never recommend buying a car from this person who’s supposed to provide good customer service. More
by Clara
Employees Worked With
Kris Ruhling
July 16, 2018
Bait & Switch Got a price emailed to me. Showed up in the dealership and was told the the online price comes from a third party and it could not be honored... Ver Got a price emailed to me. Showed up in the dealership and was told the the online price comes from a third party and it could not be honored... Very Sad! low energy. More
by Landhigher
Employees Worked With
Ashley Jackson
July 10, 2018
Always satisfied I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great w I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great work Jerry’s. More
by 06Sequoia
Employees Worked With
July 05, 2018
Bait and switch I saw a vehicle online which fit my budget and needs. When I visited the dealer, I was informed it was advertised $24,000 less than what they are aski I saw a vehicle online which fit my budget and needs. When I visited the dealer, I was informed it was advertised $24,000 less than what they are asking. This markup nearly doubled the value I was expecting to pay, based on their advertisements. I immediately left the dealer after speaking with the manager Kris, as he stated this is normal practice for their advertised prices. I would not trust anything I’m told at this dealer and I will never return for any reason. More
by chrismd
Employees Worked With
Kris Ruhling
July 05, 2018
New vehicle I went in the dealership looking for a new truck the staff was so great everything went smooth I will definitely recommend Jerry's to everybody I went in the dealership looking for a new truck the staff was so great everything went smooth I will definitely recommend Jerry's to everybody More
by Pstowars
May 16, 2018
Awesome service and sales team Frances the salesman was new but awesome, Christa in the aftermarket and customer relations was great too, and Jimmy in finance was amazing as well Frances the salesman was new but awesome, Christa in the aftermarket and customer relations was great too, and Jimmy in finance was amazing as well More
by Joseph Stauffer
Employees Worked With
Christa Kurek, Emily Blair, Jimmy Son, Francis Grooms
May 14, 2018
Worst Buying Experience Ever A slogan or tagline should be a reminder for a company about how they wish to serve. At Jerry's the tagline "its about you" is a complete joke. I have A slogan or tagline should be a reminder for a company about how they wish to serve. At Jerry's the tagline "its about you" is a complete joke. I have never had a worse buying experience on any purchase in my life. From misleading interest rates that magically dropped in half after I had to nearly walk out, to broken promises about accessories, to having to come back 3 times for the same issue on a brand new car. I never once felt like they cared about any of the problems they created. Jerry's is a web of lies, the slogan should be "its about selling a car to you, then never caring again (the sales manager just flat out STOPPED responding to me). I wish i could give zero stars. There are plenty of Toyota dealers in MD, GO ANYWHERE ELSE! More
by kmirabile
May 10, 2018
Selling Cars Like Candy Bars Paul is the absolute best!! This was my first new car purchase in a very long time and Paul made the experience sweet and simple. Throughout the proce Paul is the absolute best!! This was my first new car purchase in a very long time and Paul made the experience sweet and simple. Throughout the process Paul kept in touch to make sure all of my questions were answered. He was patient, knowledgeable and found me the exact car I wanted. Thank you Paul for all of your help! More
by Melly
