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Jerry's Toyota
Baltimore, MD
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 941 reviews
September 18, 2018
Great dealership, would not buy a vehicle anywhere else! Great dealership, would not purchase a vehicle anywhere else! Chad and Kris where great. From sales to management to facility to inventory and pricing Great dealership, would not purchase a vehicle anywhere else! Chad and Kris where great. From sales to management to facility to inventory and pricing EVERYTHING was fantastic. More
by Ralph
September 06, 2018
Quick and painless! The entire staff made me feel welcome and made my experience so pleasant. The vehicle I selected was ready for my test drive when I arrived for my app The entire staff made me feel welcome and made my experience so pleasant. The vehicle I selected was ready for my test drive when I arrived for my appointment. The sales managers made sure to explain everything to me without pressuring me into buying, and I know I got a great deal! I will definitely be back to Jerrys for my next Toyota! More
by Ashley Nicole
Employees Worked With
Kris Ruhling
September 06, 2018
Exceptional service from an exceptional salesman Paul was amazing, he made the process simple and painless. I would recommend him to any of my friends and family, if they are ever in need of a new o Paul was amazing, he made the process simple and painless. I would recommend him to any of my friends and family, if they are ever in need of a new or used vehicle More
by cholehan1
Employees Worked With
August 28, 2018
Worst experience ever - Not Honest I spoke to the GERARD KING on the phone and I told him that I had to drive for 1.5 hrs to get to the dealer's place. I provided the out of the door pr I spoke to the GERARD KING on the phone and I told him that I had to drive for 1.5 hrs to get to the dealer's place. I provided the out of the door price that I am looking for. Gerard called me again (may be after talking to his supervisor) and said that they are okay with the deal. I drove 1.5 hrs to reach this place. Gerard showed me a different car than that I requested. After test drive, I asked him whether the color I was looking for is available or not. He then told me that the vehicle is sold. He found another vehicle with the same specs that I requested for. While discussing, he started negotiations from the beginning instead of honoring the price that was committed. He did not honor and come up with a different figure. I had to walk away because of this odd behavior. I made all arrangements thinking that I am buying the vehicle. I even sent my vehicle with my friend to home. I had to come back home, which is 80 miles away, with the help of friend and family. I am not sure how Toyota/Jerry is entertaining these kind of people. A "King" who lies and cannot stand on his own words. Very bad experience. More
by Sai Maddi
Employees Worked With
Gerard King
August 24, 2018
Jerry’s & Paul Southard Rock! Start to finish this purchase was on point. I experienced the loss of my mom at the exact moment of the transaction. I was expedited and treated with Start to finish this purchase was on point. I experienced the loss of my mom at the exact moment of the transaction. I was expedited and treated with respect thru the whole experience. This included follow up to check in on how I was doing. Thank you so much! More
by Meg62
Employees Worked With
August 24, 2018
Great Very easy to work with. Would recommend him to friends and family. Will be returning to him on my next car purchase was a great experience Very easy to work with. Would recommend him to friends and family. Will be returning to him on my next car purchase was a great experience More
by Truckin
Employees Worked With
August 24, 2018
First class service Paul went above and beyond to help us get our new car. From negotiating to get us a great price, to personal service and follow up, he devivered first Paul went above and beyond to help us get our new car. From negotiating to get us a great price, to personal service and follow up, he devivered first class service. More
by Moski
August 15, 2018
Excellent service and honesty We are completely satisfied with our experience. We were given personal care, all the time we needed to make decisions without pressure, and honest in We are completely satisfied with our experience. We were given personal care, all the time we needed to make decisions without pressure, and honest information More
by Karaxsmi
Employees Worked With
Kris Ruhling
August 15, 2018
Great customer service Great buying experience. Was not there for hours like other dealerships Friendly team members Took their time to work with me and my budget Great buying experience. Was not there for hours like other dealerships Friendly team members Took their time to work with me and my budget Purchased 2 cars from Kris Ruhling at this point and would definitely purchase my next car from him More
by Angieb441
Employees Worked With
Kris Ruhling
August 14, 2018
Kris Ruhling was extremely rude and unprofessional We’re about to buy a car in Jerry’s Toyota, but Kris Ruhling was extremely rude and unprofessional. I would never recommend buying a car from this per We’re about to buy a car in Jerry’s Toyota, but Kris Ruhling was extremely rude and unprofessional. I would never recommend buying a car from this person who’s supposed to provide good customer service. More
by Clara
Employees Worked With
Kris Ruhling
