Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
937 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 937 reviews
December 28, 2024
Very impressed with the selection service and employees here. I would recommend this location to anybody seeking a new Toyota. here. I would recommend this location to anybody seeking a new Toyota. More
by AnthonyShinsky
Employees Worked With
December 07, 2024
I had a great experience from the reception to the customer service person was awesome. Timeliness and well cultured and friendly service. I love everything about Jerry toyota and the team ❤️ customer service person was awesome. Timeliness and well cultured and friendly service. I love everything about Jerry toyota and the team ❤️ More
by tayoolumide2000
Employees Worked With
Jamie
December 05, 2024
We bought our car at Jerry’s and had an informed, attentive and nice sales person. We get service on our car at Jerry’s - easy to schedule online, options to wait or not, and maintenance is explained attentive and nice sales person. We get service on our car at Jerry’s - easy to schedule online, options to wait or not, and maintenance is explained clearly. They are a busy dealership yet I find staff courteous. I highly recommend Jerry’s. More
by Laura
December 05, 2024
Good customer service, notification for service check. Technician calls for any updates on the car that need to be checked out and what day recommend. Technician calls for any updates on the car that need to be checked out and what day recommend. More
by nsoitis51
Employees Worked With
December 04, 2024
All the salespeople are very helpful especially Fletcher with his great knowledge and experience with all the functions of the vehicle with his great knowledge and experience with all the functions of the vehicle More
by Sollicitor
December 04, 2024
This is the second time my family has purchased a vehicle from Jerry's and I CANNOT recommend Matt, Sydney, and the Jerry's team enough if you are searching for a new car! In all the cars I have purchased o from Jerry's and I CANNOT recommend Matt, Sydney, and the Jerry's team enough if you are searching for a new car! In all the cars I have purchased over the years, Jerry's has been, by far, the most detail-oriented, fairly-priced, customer-focused car buying experiences I've ever had. They are super organized, make the process very easy, and never make us feel pressured. Honestly, I always leave there (whether getting a vehicle serviced or purchasing one) with a smile on my face because the employees there genuinely seem to love their jobs and are excited for us. Thank you Matt, Sydney, and Jerry's for always helping our family out with car buying! More
by Lindseyv02
November 29, 2024
We received excellent service when purchasing our new Camry from the time we entered the dealership until we drove out the parking lot. Stuart made this the easiest process, walking us through every step Camry from the time we entered the dealership until we drove out the parking lot. Stuart made this the easiest process, walking us through every step. We would recommend this dealership to anyone wanting excellent service! More
by barbjeun1
Employees Worked With
November 27, 2024
Very efficient and helpful. People were very nice.We will be back in a few months. People were very nice.We will be back in a few months. More
by Darth
November 19, 2024
Clean, thorough. Text tracking of service very poor. Text messages informed of potential ssfety issues requiring immediate attention. Jaime helped with one of those m Text tracking of service very poor. Text messages informed of potential ssfety issues requiring immediate attention. Jaime helped with one of those major repair decisions and explained options available to me for the repair. More
by wcarter5631
Employees Worked With
JIme Christopher
