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Jerry's Toyota
Baltimore, MD
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 941 reviews
July 16, 2018
Bait & Switch Got a price emailed to me. Showed up in the dealership and was told the the online price comes from a third party and it could not be honored... Ver Got a price emailed to me. Showed up in the dealership and was told the the online price comes from a third party and it could not be honored... Very Sad! low energy. More
by Landhigher
Employees Worked With
Ashley Jackson
July 10, 2018
Always satisfied I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great w I came in for routine maintenance (oil change, tire rotation, etc). Yolanda was friendly as always and I received quality service. Keep up the great work Jerry’s. More
by 06Sequoia
Employees Worked With
July 05, 2018
Bait and switch I saw a vehicle online which fit my budget and needs. When I visited the dealer, I was informed it was advertised $24,000 less than what they are aski I saw a vehicle online which fit my budget and needs. When I visited the dealer, I was informed it was advertised $24,000 less than what they are asking. This markup nearly doubled the value I was expecting to pay, based on their advertisements. I immediately left the dealer after speaking with the manager Kris, as he stated this is normal practice for their advertised prices. I would not trust anything I’m told at this dealer and I will never return for any reason. More
by chrismd
Employees Worked With
Kris Ruhling
July 05, 2018
New vehicle I went in the dealership looking for a new truck the staff was so great everything went smooth I will definitely recommend Jerry's to everybody I went in the dealership looking for a new truck the staff was so great everything went smooth I will definitely recommend Jerry's to everybody More
by Pstowars
May 16, 2018
Awesome service and sales team Frances the salesman was new but awesome, Christa in the aftermarket and customer relations was great too, and Jimmy in finance was amazing as well Frances the salesman was new but awesome, Christa in the aftermarket and customer relations was great too, and Jimmy in finance was amazing as well More
by Joseph Stauffer
Employees Worked With
Christa Kurek, Emily Blair, Jimmy Son, Francis Grooms
May 14, 2018
Worst Buying Experience Ever A slogan or tagline should be a reminder for a company about how they wish to serve. At Jerry's the tagline "its about you" is a complete joke. I have A slogan or tagline should be a reminder for a company about how they wish to serve. At Jerry's the tagline "its about you" is a complete joke. I have never had a worse buying experience on any purchase in my life. From misleading interest rates that magically dropped in half after I had to nearly walk out, to broken promises about accessories, to having to come back 3 times for the same issue on a brand new car. I never once felt like they cared about any of the problems they created. Jerry's is a web of lies, the slogan should be "its about selling a car to you, then never caring again (the sales manager just flat out STOPPED responding to me). I wish i could give zero stars. There are plenty of Toyota dealers in MD, GO ANYWHERE ELSE! More
by kmirabile
May 10, 2018
Selling Cars Like Candy Bars Paul is the absolute best!! This was my first new car purchase in a very long time and Paul made the experience sweet and simple. Throughout the proce Paul is the absolute best!! This was my first new car purchase in a very long time and Paul made the experience sweet and simple. Throughout the process Paul kept in touch to make sure all of my questions were answered. He was patient, knowledgeable and found me the exact car I wanted. Thank you Paul for all of your help! More
by Melly
May 10, 2018
Jerry’s Toyota We are very pleased with the service of Jerry’s Toyota. Jojo who is the sales rep is very pleasantl ,welcoming and friendly.Everybody who we made in c We are very pleased with the service of Jerry’s Toyota. Jojo who is the sales rep is very pleasantl ,welcoming and friendly.Everybody who we made in contact with are very accommodating. More
by Gilgin34
Employees Worked With
Jimmy Son, Kris Ruhling, Jonathan Bernal, Polly Mason
May 04, 2018
When dealing with Paul Southard you get what you want ! My experience is always great when dealing with Paul. When he said everyone rides with Paul he means it. He works hard to get you what you want at the My experience is always great when dealing with Paul. When he said everyone rides with Paul he means it. He works hard to get you what you want at the price and payments you need. Paul is the man you want working for you!!! Thanks for helping me get my second vehicle ! More
by Dwnrussell77
Employees Worked With
May 03, 2018
PAUL IS THE BEST !!!! Both my mother and I went to paul for our cars and I don’t think we will be going to anyone else after this awesome experience !! He is so understand Both my mother and I went to paul for our cars and I don’t think we will be going to anyone else after this awesome experience !! He is so understanding and made sure we left satisfied with no unanswered questions ! He is very open minded and was respectful to our opinions and decisions but also made sure we were getting a good deal and a good car ! I RECOMMEND PAUL 100%!!! More
by Miranda Russell
Employees Worked With
