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Jerry's Toyota

Baltimore, MD

4.1
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 941 reviews

February 23, 2018

Go nowhere else until you met JOJO I did not need a new car, but the offer they had sent around made me curious. As i am always in for a good deal, I stepped in the door and was met wit More

by John the Dutchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Kris Ruhling, Jonathan Bernal
Feb 26, 2018 -

Jerry's Toyota responded

Hello John, Thank you for taking the time to share your experience here at Jerry's Toyota! We're glad to hear we were able to entice you with the incentives we had on the RAV4, and we hope your new SUV will give you plenty of use!

February 23, 2018

Thank you! Got my new Camry this week! The sales man was great! Excellent! This is my second car bought from the same dealer 10 years apart. The second time expe More

by Rthiha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Scruggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Jerry's Toyota responded

Hello Rthiha. We'd just like to take the time to thank you for your continued business over this past decade. We look forward to assisting you with all of your automotive needs for years to come.

February 22, 2018

Best Experience of my Life Chris is a great manager . He knew we had driven a long time to come to his store so he tried to make the process as quick as possible . We sat with J More

by Emb0021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling, Jonathan Bernal
Feb 23, 2018 -

Jerry's Toyota responded

Wow Emb0021, we're thrilled to have earned the distinction of providing you with the "best experience of your life." We also appreciate your enthusiastic vouching for our dealership, complete with a photo of your shiny new iM! We hope you enjoy it for years to come!

February 22, 2018

Awesome!!!!!! I was in a situation with negative equity and the team help me out with interest rate and monthly payment that I’m comfortable with and put me in a ve More

by Annie85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Scruggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herman Jones
Feb 23, 2018 -

Jerry's Toyota responded

Hello Annie! We're glad we were able to work around your financial hurdles to put you behind the wheel of a new Toyota! We appreciate you referring us to your friends and family!

February 22, 2018

2017 RAV4 Easy buying process, fair pricing, and the customer service has been superb. I'll be buying from them in the future. They use mailings and email for s More

by beta1270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling, Tabitha A.
Feb 23, 2018 -

Jerry's Toyota responded

Hello beta, thank you for taking the time to review our dealership. We appreciate your insight into the effectiveness of our email reminders!

February 22, 2018

Paul is awesome Paul was wonderful. He showed us exactly what we were looking for. So happy with my RAV 4 limited. I would not go anywhere else. More

by Beena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Jerry's Toyota responded

Hello Beena. We're happy we were able to put you behind the wheel of the RAV4 of your dreams! We look forward to seeing you back for your Jerry's It's About You Loyalty Benefits!

February 22, 2018

Awesome service My salesman was great. He was very patient an worked with me and had me in and out in a very short time. I appreciated his professionalism . More

by Kimberli77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Scruggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Jerry's Toyota responded

Hello Kimberli! We appreciate you taking the time to leave us a positive review!

February 22, 2018

Keith Scruggs the BEST professional, patient, friendly Due to health the entire transaction was done by phone. Car and paper work delivered to my home. This is above and beyond service. awesome More

by Mary Linda Camerom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Scruggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Jerry's Toyota responded

Hello Mary. We are absolutely thrilled to see you share this experience with us, highlighting just how above and beyond our employees go for our customers! We're glad to see the transaction went as smooth as possible, and we hope you enjoy your new Toyota!

February 20, 2018

Wonderful Deaership Working with Erick was a pleasure. Our family has purchased at least 4 vehicle from Erick and if we need more, he will be the person we work with. The More

by Knmbart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Moskos, Kris Ruhling
Feb 23, 2018 -

Jerry's Toyota responded

Thank you for your detailed review, Knmbart. Erick, as well as all of us here at Jerry's Toyota appreciate your continued business, and look forward to assisting you upon your next visit. Enjoy your new Toyota!

February 10, 2018

Frame replacement 2009 Tacoma Very very satisfied my husband had his frame replace no stress at all went as smooth silk no issues GREAT JOB!!!!!Jennifer Standish & Paul the tech Th More

by Tacomaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul weisnewski, Brian Riffey
Feb 15, 2018 -

Jerry's Toyota responded

Thanks for taking the time to leave us a comment Tacomaman! We look forward to being your go-to destination for any service your Tacoma may need!

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