Jerry's Toyota

Great experience, fast, friendly Wow! Paul was an amazing help and understood my needs spot on. I wanted to make this as seamless and as quick as possible and he was happy to do mos Wow! Paul was an amazing help and understood my needs spot on. I wanted to make this as seamless and as quick as possible and he was happy to do most of the deal over text and email, then just meet in person for closing and the test drive. Thanks Paul! More

Good experience. Everyone I dealt with was very friendly and knowledgeable. I like the Toyota brand and I am pleased with the Camry. I would recommend this dealer Everyone I dealt with was very friendly and knowledgeable. I like the Toyota brand and I am pleased with the Camry. I would recommend this dealership. More

Respectful to Stellar Purchasing Experience My experience with Jerry's Sales & Financing Department provided a great and respectful experience. I was not in the market to get a new car until lat My experience with Jerry's Sales & Financing Department provided a great and respectful experience. I was not in the market to get a new car until late 2018. My 2003 Toyota Camry needed costly repairs & I disappointed with service provided & needed. Paul Southard (a respectful & patience sales person) worked with me on purchasing a 2018 Toyota Rav 4 that I was interested in. I was looking for AWD vehicle which would provide for me added security in my travel for work Overnight Shift and leisure travel upstate NY. I did some research and looked around and settled with Jerry's What surprised me was that they Sales (Chad & John) & Financing (Hamid) listened to my needs & concerns and provided positive solutions to my questions & concerns. (Chad & John) Added Strong value to my trade-in. (Christa, Chad, John & Hamid) provided Great feedback for strong better servicing my new purchase better that what I did with my Camry. Hamid & Christa were professional. Hamid addressed my questions on the financing even after I left the dealership and had additional question on the paperwork that came up later after we went over everything step by step. I got my questions answered and even more. Summary: Great experience; Patience; Respectful; Stellar experience Overall. What more can you ask for. More

Really bad customer service I had a really bad experience with the seller name K, after text drive, they gave me $500 for trade in my car,I was discussed with them,became other I had a really bad experience with the seller name K, after text drive, they gave me $500 for trade in my car,I was discussed with them,became other car dealer gave me $5000 for same car trade in a few months ago ,then they suddenly changed to $3500??? I don't think they are honest with me, and I want to go,the seller K started yelled me and said some really bad words, asked me to drive my a piece of trash go back home?? I was so sad and cried, I want to buy a car,but why the seller traded me like that,I will never forever go back that terrible place. More

I purchased a Prius 4 I was an easy customer as I had been to many different car dealers trying to decide what I needed. By the time I came to Jerry's I was ready for a Pr I was an easy customer as I had been to many different car dealers trying to decide what I needed. By the time I came to Jerry's I was ready for a Prius. Paul provided just the right additional assistance I needed with being too pushy. If he had not been so nice I might have worked a better price. More

Our saving grace For nearly 3 weeks, we scoured dealerships trying to find one that would be able to help us out of a situation with our current vehicle. Negative equi For nearly 3 weeks, we scoured dealerships trying to find one that would be able to help us out of a situation with our current vehicle. Negative equity is no joke!! Nima was so helpful and honest with us every step of the way. And Chris the manager really went above and beyond to try to help us while also telling us realistically what we could expect. They even called in favors to Toyota in order to get the deal to work! In the end we walked out with a 2018 Rav4 and a sense of relief that we no longer have to worry about being in a vehicle that will cobtinue to have expensive problems and no warranty. We are so very thankful to the help we received at Jerrys Toyota and will definitely go back to them in the future. More

Great car buying experience Paul was wonderful! He was straight forward and honest. This is why I decided to buy from this dealership. I was not happy with Thompson, where I had Paul was wonderful! He was straight forward and honest. This is why I decided to buy from this dealership. I was not happy with Thompson, where I had bought two cars previously, or Jones dealership. Glad I went to jerry's. I will definitely recommend and refer them to Paul. More

Amazing! Verlyn made the process of buying a car easy, fast, and efficient. I was very pleased with the service and the car. I was able to leave with the car i Verlyn made the process of buying a car easy, fast, and efficient. I was very pleased with the service and the car. I was able to leave with the car in less than 2 hours. My experience at Jerry’s and with Verlyn were great. I highly recommend them both! More

Hard sales tactics So I was surprised I got a invite to write a review considering the sales person was very pushy, rude and had me in a corner. I am not sure if people So I was surprised I got a invite to write a review considering the sales person was very pushy, rude and had me in a corner. I am not sure if people get paid to write a review regularly as I was offered a $50 gift card to put up on FB, google and here. I was very confused by the whole experience. He told me I could not qualify for any rebates or discounts and msrp was what everyone paid. Come to find out that is wrong but we all live and learn. This was a buying experience I do not wish on anyone at all. From the confusing point of contact at the dealer to the straight aggressive and rude tactics this guy pulled I will not be buying ever again from here. I ended up getting a decent deal but finance department took all the discount back and told me I had to buy a extra warranty to get it. Not sure if everyone is like this but the salesman at the next desk was very professional and his customers seemed very happy and engaged throughout. Save your time and go elsewhere! More

Great Customer Service Always enjoy getting my car serviced at Jerry's. Yolanda is spectacular!!! She has excellent customer service skills and is very knowledgeable. She Always enjoy getting my car serviced at Jerry's. Yolanda is spectacular!!! She has excellent customer service skills and is very knowledgeable. She is the best service person I have dealt with hands down! More