Back

Jerry's Toyota

Baltimore, MD

4.2
945 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Contact Dealership

8001 Belair Road

Baltimore, MD

21236

Directions

By Type

Showing 945 reviews

January 30, 2018

Great experience Paul was very helpful. I could not have got a better deal anywhere else. I love my 2018 RAV4. I will always recommend Jerrys Toyota More

by Hcwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Jerry's Toyota responded

We appreciate you vouching for us Hcwilson! We hope you enjoy your new Toyota!

January 20, 2018

Very bad customer service Matt Bukowski is the worse manager I ever saw in my life , he has very bad attitude, he refuse to sell me the car Which i want to buy , after we choos More

by Jina1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Jerry's Toyota responded

We are sorry to hear about the experience that you had at our dealership, Jina. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.

January 09, 2018

Bought A New Camry XSE My experience was wonderful . We worked with Paul Southard and he was amazing. He was very patient, kind, and even in the bitter cold did not skip a b More

by CamryXSE2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay
Jan 10, 2018 -

Jerry's Toyota responded

We're happy you had a smooth car buying experience! We hope you enjoy your new Camry!

January 08, 2018

Respect and friendliness When I walked in they were right there to make you comfortable and I didn’t have to wait any long periods of time to help. They were respectful and ki More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay, Polly Mason
Jan 10, 2018 -

Jerry's Toyota responded

We're glad to hear that we were able to help you find the Toyota that's right for you. Safe travels!

January 05, 2018

Smooth experience Paul Southard and team were terrific. After talking over what I wanted, Paul found just the right vehicle. Processing the paperwork was quick and pa More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay
Jan 10, 2018 -

Jerry's Toyota responded

Thank you for the sterling review! Paul certainly appreciates the kind words!

January 04, 2018

Very pleased.with the buying process. This was a civilized way to buy a car. The last time I bought a new car I had a terrible experience with the games and high pressure sales techniques More

by Mike21207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay, Christa Kurek, Ashley Jackson
Jan 10, 2018 -

Jerry's Toyota responded

We're glad to hear that your journey into the driver's seat of a new Toyota was as seamless as possible. We look forward to having you back for service!

December 19, 2017

Honda Accord used 2017 In carguru they mentioned for 2017 Honda Accord had clean tittle but when we saw the car fax report at Jerry’s location we found one accident report More

by Robo3855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used cars department
Dec 19, 2017 -

Jerry's Toyota responded

I'm sorry to hear about this inconvenience. Please email me a sknolle@jerrysautogroup.com so we can work out a way to right this issue. -Steve, Used Vehicles Director

December 17, 2017

Fantastic My man Paul was as good as it gets. He wasn’t your “typical” car sales man that’s in your face none stop and is pushy. This guy was awesome. Wonderful More

by Markymark21821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay
Jan 10, 2018 -

Jerry's Toyota responded

Thank you for your positive review!

December 12, 2017

Excellent service Paul was very informative while helping me decide on a vehicle. He was able to answer all of my questions and explain any features I was not sure abou More

by treed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Jerry's Toyota responded

We're glad to hear Paul was able to give you and above-satisfactory experience! We appreciate your recommendation!

December 08, 2017

Everyone was GREAT This was my first new car. Paul and Christa made me feel relaxed and excited about my new purchase. Thank you all for your help. Keep up the good work More

by Gina Perrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christa Kurek
Dec 13, 2017 -

Jerry's Toyota responded

Congratulations on making your first new car purchase! You can't do much better than a Toyota when it comes to reliability and safety. Enjoy it for years to come!

...
57
...