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Jerry's Toyota
Baltimore, MD
945 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 945 reviews
October 25, 2017
Hard sales tactics So I was surprised I got a invite to write a review considering the sales person was very pushy, rude and had me in a corner. I am not sure if people So I was surprised I got a invite to write a review considering the sales person was very pushy, rude and had me in a corner. I am not sure if people get paid to write a review regularly as I was offered a $50 gift card to put up on FB, google and here. I was very confused by the whole experience. He told me I could not qualify for any rebates or discounts and msrp was what everyone paid. Come to find out that is wrong but we all live and learn. This was a buying experience I do not wish on anyone at all. From the confusing point of contact at the dealer to the straight aggressive and rude tactics this guy pulled I will not be buying ever again from here. I ended up getting a decent deal but finance department took all the discount back and told me I had to buy a extra warranty to get it. Not sure if everyone is like this but the salesman at the next desk was very professional and his customers seemed very happy and engaged throughout. Save your time and go elsewhere! More
by Dr.yule
October 19, 2017
Great Customer Service Always enjoy getting my car serviced at Jerry's. Yolanda is spectacular!!! She has excellent customer service skills and is very knowledgeable. She Always enjoy getting my car serviced at Jerry's. Yolanda is spectacular!!! She has excellent customer service skills and is very knowledgeable. She is the best service person I have dealt with hands down! More
by cwhite
Employees Worked With
October 12, 2017
Thank you Jonathan Sanders one yr. later! Still satisfied! We purchased our 2017 rav 4 a yr ago. Jonathan Sanders was so helpful helping us find the perfect car. Everyone in Jerry’s was very friendly. I would We purchased our 2017 rav 4 a yr ago. Jonathan Sanders was so helpful helping us find the perfect car. Everyone in Jerry’s was very friendly. I would definitely go back for my next car. More
by Karen I
September 29, 2017
Friendly people to deal with , highly recommended to every potential car buyer. i will definitely will come back in the future or on my next car purchase and hope to deal with the , highly recommended to every potential car buyer. i will definitely will come back in the future or on my next car purchase and hope to deal with the same people again down the road. More
by Rollie
Employees Worked With
Other Employees :
Hamid Dadpay, Polly Mason, Daniel Riley, Steve Knolle
September 28, 2017
Very Professional & Helpful The Most Pleasant Experience. Paul Southard was Very Helpful & went out of his way to assist me with my Purchase. He is definitely a Multi taker and The Most Pleasant Experience. Paul Southard was Very Helpful & went out of his way to assist me with my Purchase. He is definitely a Multi taker and was able to help many people at the same time & didn't show any stress . A Real People Pleaser !!!!!!!!!! I Love My New Car!! More
by LindaK
Employees Worked With
September 28, 2017
The official HAPPY HOUR Paul was my buddy for the day. He was very knowledgeable and friendly. Most importantly he was patient and very accommodating. I will be back Paul was my buddy for the day. He was very knowledgeable and friendly. Most importantly he was patient and very accommodating. I will be back More
by Memara
September 19, 2017
Worst experience of oil change I had my car serviced with regular maintance. Oil light on a few days later, the car also make louder noise. I checked oil level. What surprised me is I had my car serviced with regular maintance. Oil light on a few days later, the car also make louder noise. I checked oil level. What surprised me is that I even don't see any oil at the minimum level. Worst oil change experience More
by WS123
Employees Worked With
Ruann Williams
September 15, 2017
Very professional and accommodating. When I arrived on the lot Paul politely asked if I needed assistance. No pressure. He helped me find the right car for me. I love my new car! So far s When I arrived on the lot Paul politely asked if I needed assistance. No pressure. He helped me find the right car for me. I love my new car! So far so good! Ray got me the deal I needed to stay within my budget. Great service! More
by Chase
September 15, 2017
Just Average I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. Sorry for my previous review. More
by NeverAgainAtJones
Employees Worked With
John Reiner, Steve Knolle
September 12, 2017
Impressed with everyone at Jerry's I was looking for a great deal for my second TOYOTA 4 RUNNER. Paul Southard answered all my questions and made sure I got exactly what I wanted. Kri I was looking for a great deal for my second TOYOTA 4 RUNNER. Paul Southard answered all my questions and made sure I got exactly what I wanted. Kris Ruhling made sure I got the best possible deal. Christa Kurek explained all the protection plans which we took advantage of purchasing the entire package. Eric Hammer made financing quick and easy. And lastly, Aaron D'Antoni answered our many technical questions with lots of patience. I look forward to meeting everyone in the service department when I come back for my free car washes and oil changes. I LOVE MY NEW 4 RUNNER! More
by CLU17
Employees Worked With
Other Employees :
Eric Hammer, Kris Ruhling, Christa Kurek, Aaron D'Antoni
