Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
938 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 938 reviews
September 15, 2017
Just Average I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. Sorry for my previous review. More
by NeverAgainAtJones
Employees Worked With
John Reiner, Steve Knolle
September 15, 2017
Very professional and accommodating. When I arrived on the lot Paul politely asked if I needed assistance. No pressure. He helped me find the right car for me. I love my new car! So far s When I arrived on the lot Paul politely asked if I needed assistance. No pressure. He helped me find the right car for me. I love my new car! So far so good! Ray got me the deal I needed to stay within my budget. Great service! More
by Chase
September 12, 2017
Impressed with everyone at Jerry's I was looking for a great deal for my second TOYOTA 4 RUNNER. Paul Southard answered all my questions and made sure I got exactly what I wanted. Kri I was looking for a great deal for my second TOYOTA 4 RUNNER. Paul Southard answered all my questions and made sure I got exactly what I wanted. Kris Ruhling made sure I got the best possible deal. Christa Kurek explained all the protection plans which we took advantage of purchasing the entire package. Eric Hammer made financing quick and easy. And lastly, Aaron D'Antoni answered our many technical questions with lots of patience. I look forward to meeting everyone in the service department when I come back for my free car washes and oil changes. I LOVE MY NEW 4 RUNNER! More
by CLU17
Employees Worked With
Other Employees :
Eric Hammer, Kris Ruhling, Christa Kurek, Aaron D'Antoni
September 09, 2017
Happy buying experience Paul Southard was courteous and professional through out the buying experience. He offered me the best deal after shopping a few other Toyota dealersh Paul Southard was courteous and professional through out the buying experience. He offered me the best deal after shopping a few other Toyota dealerships. I got the vehicle that I wanted and am satisfied thus far. I would also state that he did a good job with quick responses to my text messages and was always available to speak with. Eric in finance was fabulous to deal with and offered solid product knowledge and a friendly demeanor. I got a great price on my new Highlander without any hassles. The price quoted over the internet was the price I received. Jerrys pricing was better than the other dealerships that I shopped as well. I would recommend this dealership ! Thanks Mark G. More
by markgroth1
September 07, 2017
Appeared to be very friendly and helpful. Worked hard to get me the best deal. He along with Mohammad, new salesman and Hamid. I felt very reassured about my decision to buy the Yaris. Worked hard to get me the best deal. He along with Mohammad, new salesman and Hamid. I felt very reassured about my decision to buy the Yaris. More
by daleejohn
Employees Worked With
Mohammad Elmanyari, Herman Jones, Hamid Dadpay, Hamid Dadpay, Herman Jones, Mohammad Elmanyari
September 05, 2017
My first Toyota My Corolla is my first Toyota and it was an awesome experience. Kris Ruhling made it super easy, answered any and all questions, was extremely respec My Corolla is my first Toyota and it was an awesome experience. Kris Ruhling made it super easy, answered any and all questions, was extremely respectful and gave me the best deal I could find anywhere. Thanks Kris! More
by JoshRain
Employees Worked With
Kris Ruhling
September 05, 2017
Awesome dealership I have bought my last 2 brand new cars from Kris Ruhling. The first was at the dealership he worked prior to this and my 2nd was just recently at Jer I have bought my last 2 brand new cars from Kris Ruhling. The first was at the dealership he worked prior to this and my 2nd was just recently at Jerry's. Yes I followed him to another dealership. He is honest and most helpful. It was a quick process unlike other dealerships I have gone to. I would totally recommend Jerry's Toyota to anyone looking for a new car More
by Angieb441
Employees Worked With
Hamid Dadpay, Kris Ruhling, Herman Jones
September 05, 2017
Great salesman! My family has bought four new cars from Kris, we can nit say enough nice things about him and his team! Would buy from again! My family has bought four new cars from Kris, we can nit say enough nice things about him and his team! Would buy from again! More
by Mrb1724
Employees Worked With
Kris Ruhling
September 05, 2017
Easiest car purchase ever Kris (sales mgr.) & Aaron (sales) were upfront with price and stayed in our budget. Couldn't have asked for an easier experience. We started off loo Kris (sales mgr.) & Aaron (sales) were upfront with price and stayed in our budget. Couldn't have asked for an easier experience. We started off looking at 2 used cars but also looked at new. Aaron and Kris preaented us in writing with full and final price of 2 used and 1 new car, and in the end we opted for new based in value for our dollar. We'll be buying from Jerry's Toyota and these 2 good men for a long time. Polly was also wonderful with the after market purchase of the vehicle preservation package (undercoating, etc.). More
by beta1270
Employees Worked With
Kris Ruhling, Polly Mason, Aaron D'Antoni
September 04, 2017
Will recommend Jerry"s team to anyone! Tom was an exceptional help! Patient when there were a few issues, total professional! Krista and Eric H. also did a superb job helping us. Tom was an exceptional help! Patient when there were a few issues, total professional! Krista and Eric H. also did a superb job helping us. More
by happy shoppers
Employees Worked With
Eric Hammer, Christa Kurek, Tommy Thomas
