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Jerry's Toyota

Baltimore, MD

4.1
933 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 933 reviews

April 19, 2024

I'm very happy with this dealership. The service is excellent. I'm not understanding what happened with the recall about the passengers airbag, but I hope it does get resolved More

by renae.melton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jerry's Toyota responded

Thank you for providing a positive review on your experience with us! If you would like more information on the airbag recall, please reach out to our Service Lane Manager Yolanda Daughtry at ydaughtry@jerrysautogroup.com or call 410-661-5700.

April 17, 2024

My salesman, Terry, knew Exactly what car I was interested in and what extras I want In it. He found it online and had it ordered. He also found a car comparable to my order so that I could test d More

by dougblimline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Apr 19, 2024 -

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with Terry! Congratulations on your new vehicle and we look forward to it's arrival for you! If you need anything in the mean time, please feel free to reach out to us!

April 04, 2024

Best sales best service, will come back here form now on and only will buy from Jerrys Toyota. More

by iloveu18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Yong He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with our staff!

April 02, 2024

Excellent experience with the Staff, the Time and, of course, the Fee. They over delivered & under promised! More

by Michael
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 08, 2024 -

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively! We look forward to seeing you on your next visit!

April 02, 2024

I’m very pleased with my experience with this dealership. I am treated well and I’m very happy with everything so far. Everything has been great. I am very pleased. More

by Jim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Christoper
Apr 08, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Khalid and Jamie! We look forward to seeing you on your next visit with your vehicle!

April 02, 2024

I complained about something rattling in the front of my car. Jeff Morton's mechanic found the cause. Worn out anti-swaybar joints. Replaced and fixed in 1 day. A video of the worn out parts and checking my More

by Vaughn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Hope Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jerry's Toyota responded

It’s our pleasure to serve you! Thank you for choosing Jerry’s and providing a wonderful review of your experience with us!

March 31, 2024

Excellent — much more organized than in the past. My car was ready on time and I was notified, w an text also on time. More

by Lposten53linda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keon Lambert
Apr 01, 2024 -

Jerry's Toyota responded

It's our pleasure to serve you! Thank you for providing a wonderful review of your experience with us!

March 23, 2024

We had a 11:15am appointment. They told us 1:35pm that the car was going in to be serviced. Very disappointed. The service manager said she was sorry. More

by annebrot ticked off
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Joseph fo
Mar 25, 2024 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us. We do apologize that your experience was a less-than-stellar one. We will provide your review to our management team for their attention to this matter.

March 16, 2024

The service department was friendly and efficient. They processed my needs quickly, waiting area was comfortable and clean, and they got me through with a minimum of bother. When my car was finished i More

by Jimcee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us! We look forward to working with you on your vehicle's next visit!

March 08, 2024

Mr. Austin Powers and all sales representatives were friendly and professional. They answered questions kindly, and the process was fast. More

by Cuicynl
Recommend Dealer
Yes
Employees Worked With
Austin Powers
Mar 11, 2024 -

Jerry's Toyota responded

Congratulations on your new vehicle! Thank you for providing a wonderful review of your experience with Austin!

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