Jersey City Kia

WORST PLACE TO BUY A VEHICLE. .. WORST PLACE TO HAVE ANY VEHICLE SERVICED EVERYONE INCLUDING MANAGEMENT ARE CLUELESS AND UNBELIEVABLY UNKNOWLEDGEABLE, NASTY ATTITUDES WORST DEALE .. WORST PLACE TO HAVE ANY VEHICLE SERVICED EVERYONE INCLUDING MANAGEMENT ARE CLUELESS AND UNBELIEVABLY UNKNOWLEDGEABLE, NASTY ATTITUDES WORST DEALERSHIP I HAVE EVER BEEN TO....EVERYONE INCLUDING MANAGEMENT ARE NOT HELPFUL ... NOR KNOW HOW TO ANSWER YOUR QUESTIONS PLEASE DON'T WASTE YOUR TIME NOR MONEY ON THIS INCOMPETENT DEALERSHIP More

They ignored me when I showed up to dealership. Yet they didn’t ignore the next customer that showed up 30 minutes later. First time in my life I have felt discriminated against. Shameful Yet they didn’t ignore the next customer that showed up 30 minutes later. First time in my life I have felt discriminated against. Shameful More

I purchased my new 2023 sportage from Sevval. I been in lots of dealerships and purchased a few cars in my time.. This very young professional sales rep was AMAZING!! She took her time, not pus I been in lots of dealerships and purchased a few cars in my time.. This very young professional sales rep was AMAZING!! She took her time, not pushy at all and best of all got me a great deal on my new lease. Dom the sales manager was amazingly transparent!! As well Devin the finance manager, explained all my options for additional coverages I can put on my contract to avoid additional expense for my ownership of my BRAND NEW KIA!! Best Kia dealership in northern NJ!! I am sending all my friends and family to Sevval and Dominick!! More

Inquired about a 2023 Telluride. Received a call pretty quickly regarding there being 6 currently for sale. Spoke to a gentlemen for about 10 minutes and figured out which one we’d l Received a call pretty quickly regarding there being 6 currently for sale. Spoke to a gentlemen for about 10 minutes and figured out which one we’d like to 0 in on. Once that was figured out I let him know I was a firefighter in the city there so I’d hope he’d be able to give me a good deal just as a sign of respect/appreciation. He wanted me to come into the dealership but I wanted to hammer down a price first to make sure I didn’t waste my time. That’s when he proceeds to tell me that the telluride comes with a 15% market adjustment. The vehicle was priced at $48,000. So add $7,200 to that, plus the other bogus dealer add ons and fees. His excuse was “The telluride had always had a markup anywhere you go. Only Nutley Kia sells them without a markup”. I asked if there was anything he could do being that I was a firefighter there and he said he or his manager would call me back. No one ever did. They seem to forget that soon they’re going to be begging for customers to come into the dealership when the market shifts. Needless to say, I’ll be going to Nutley Kia. More

I bought in my car 2 weeks ago. The moment I drove it off the lot, after a brake repair, I noticed the A/C suddenly didn't work. They're saying it's a pure coincidence that it went The moment I drove it off the lot, after a brake repair, I noticed the A/C suddenly didn't work. They're saying it's a pure coincidence that it went out, but even they admit that's hard to believe. They said they'd order a part, and not charge me for it, and call me when it arrives, but they haven't yet. Guy seemed nice though, so I will update this review based on the outcome of this situation, and if they actually fix it without charging me. More

I would have to thank them, to show me not to buy Kia; they did exceptional work. Looks like they are against selling. Everything you ask they don't reply and seem bothered by it. Zero customer service they did exceptional work. Looks like they are against selling. Everything you ask they don't reply and seem bothered by it. Zero customer service. Why would Kia, even have them as dealership? More

I have been slow to post this review but we received exceptional service from this dealership over theLabor Day weekend. We were on our way from Manhattan to our home in Pittsburgh when we lost the powe exceptional service from this dealership over theLabor Day weekend. We were on our way from Manhattan to our home in Pittsburgh when we lost the power of acceleration. We limped into the dealership and Nicolo Todaro and the team quickly identified the problem and had us back on the road in 90 minutes. Something to do with the speed sensor and a rodent biting through the cable. The whole team were efficient, friendly and went out of their way to assist us. And all this on a Saturday afternoon on a holiday weekend. And there was no charge!! Unbelievable!! I just wish we lived close enough to have this dealership take care of our car on a regular basis. Thank you Nicolo and the team and apologies for the late review. More

Great experience! ! I had the pleasure of having Michael C. as my salesperson. He not only has the knowledge and expertise of the Kia I was considering but of the comp ! I had the pleasure of having Michael C. as my salesperson. He not only has the knowledge and expertise of the Kia I was considering but of the competitors cars I had seen before going to him. He was extremely professional and attentive to my multiple questions and displayed this with great patience. He made my transition into my new car a pleasurable experience. From purchasing my old car from me to driving out with my new Kia all in one visit. Overall experience was seamless and not stressful at all. I recommend him highly !!! More

Came in on a Saturday, found the perfect car but found out they add almost 20% markup over the MSRP. I feel bad for the customers who actually do business with this dealer and accept those ridiculous mark out they add almost 20% markup over the MSRP. I feel bad for the customers who actually do business with this dealer and accept those ridiculous markup. Found a better deal elsewhere so stay away from this place if you want a good deal. Looks like they care more about profit than retaining loyal customers. More

Michael Camilleri Is a piece of xxxx, he tried to over charge me by $10000 for a Kia Sportage. For the Sportage that cost $28000 by the time he finished punching his numbers the total was $38000, and th charge me by $10000 for a Kia Sportage. For the Sportage that cost $28000 by the time he finished punching his numbers the total was $38000, and that was with my 2019 Kia Optima as a trade in. I drove over to bridge water Kia and got the same suv for $29000 if it want for my capital one loan that monitors what you buy and the rates, he would have rob me blind. He needs his license revoked and they need to close down the whole dealership because all are crooks and support each other’s xxxxxxxxx. More