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Jessup Auto Plaza
Cathedral City, CA
1,858 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,858 reviews
September 20, 2024
I always enjoy coming to Jessup. Great clean environment! Waiting area is comfortable and clean! Great clean environment! Waiting area is comfortable and clean! More
by Isabel
Verified CustomerEmployees Worked With
September 18, 2024
She was personable, professional, customer oriented, thorough and knowledgable! She made me feel like she cared about providing the best service and experience. She deserves either a raise or a promotio thorough and knowledgable! She made me feel like she cared about providing the best service and experience. She deserves either a raise or a promotion...or both! This was my second time having Brandie during a service and I recommend her highly! More
by MIKEJOHNSONSPLACE
Employees Worked With
September 17, 2024
Very helpful. Also brought my truck in for a new transmission, price seemed a little high. Also brought my truck in for a new transmission, price seemed a little high. More
by dooleyjr
September 17, 2024
Very nice , friendly people go out of there way to accommodate you . And find a perfect bank to finance you. accommodate you . And find a perfect bank to finance you. More
by soniahernandez420
September 16, 2024
Brandie,Genaro and Ricardo were exceptional. If it had not been for Genaro you would not have made a sale as we were leaving due to being totally ignored by your receptionist and every other sal If it had not been for Genaro you would not have made a sale as we were leaving due to being totally ignored by your receptionist and every other sales person More
by yrvega
Employees Worked With
September 16, 2024
This was a 100% improvement over our last visit. Melly was our service rep this time and she listened to us and took care of what we needed. She even checked to see if we were eligible for discoun Melly was our service rep this time and she listened to us and took care of what we needed. She even checked to see if we were eligible for discounts, and she notified us when the vehicle was ready and the check out went quickly. More
by dilohwasser
Employees Worked With
Melly Gil
September 16, 2024
Brought my 2016 Buick Cascada in for what my dad used to call "missing". I step on the gas, and it does nothing; but then all of a sudden it will get all the gas it's been accepting at once, and my tires sq call "missing". I step on the gas, and it does nothing; but then all of a sudden it will get all the gas it's been accepting at once, and my tires squeal with a shot take-off. 2 different visits to take care of this, and it's still not fixed. They have offered me a 3rd possible solution, but at this point, why would I spend more money?! Are they not allowed to drive the car after it's been fixed to see if it has indeed been fixed? Also my MPG average since these "improvements" has dropped 3 gallons. More
by fuz.edwards
Employees Worked With
Stan Sterling
September 16, 2024
Jessup Cadillac and Sean Tisdale in particular who make servicing my car very easy, and it is always done right the first time! servicing my car very easy, and it is always done right the first time! More
by deal.kerry
Employees Worked With
September 16, 2024
We have been so blessed to have been introduced to the Jessup family some 30 years now. The entire team at Jessup work like a well tuned motor. I have never been disappointed with a purchase or service on Jessup family some 30 years now. The entire team at Jessup work like a well tuned motor. I have never been disappointed with a purchase or service on my vehicles. We give Jessup an A T. More
by mmmarnoldussen
Employees Worked With
Stan Sterling
