Jessup Auto Plaza - Service Center

Great service! ! Everyone was super helpful and I was able to get in and out quickly ! Everyone was super helpful and I was able to get in and out quickly More

Water 2 hours while was oil was being changed. Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy deal Then told battery failed test. Jessup didn’t identify they changed battery 10 months earlier. So I thought it had been replaced by another Chevy dealer. I went home pulled maintenance records that showed Jessup replaced it. Called Jessup told them they had replaced it. They called back confirming that they had replaced it May 2024. Had to return next day to replace battery. I feel it was handled poorly. More

They perform excellent service and are fast and efficient. The customer service is great and love the coffee area. Thanks Jessup! efficient. The customer service is great and love the coffee area. Thanks Jessup! More

Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me More

My first experience with the service department was not the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, the best but was made up for when a mobile mechanic came to my home and worked on my 2018 Bolt. David Delgadillo was fabulous. He was communicative, asked the correct questions and worked very hard to repair my car. He left no stone unturned and made my day! The car has been running very well since then and I cannot say enough how great this mechanic was. All the service people at Jessup could learn a lot from David in terms of how to treat a customer. More

First time customer…. I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experi I found the staff very friendly and accommodating. The appointment I made to have the oil changed was on time which was appreciated. The whole experience went smoothly. More

always helpful, courteous, and gets the job done as fast as possible and gives detailed informatiion as possible and gives detailed informatiion More

It was fine until the service was for. Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes fo Had to then wait for them to bring the car around. There were several car porters just hanging around and goofing off. It took over 20 minutes for them to finally do so. This was after I paid for the service. More

All Good no complaints at all service adviser was good all complete with required detail all complete with required detail More

Thankful the team worked overtime to finish work on my car in time when I needed it back car in time when I needed it back More