Jessup Auto Plaza - Service Center

Service was excellent. Leo helped me. My big complaint was the time spent there. When I made the appointment I made sure to say all I wanted was an oil change and tire rota Leo helped me. My big complaint was the time spent there. When I made the appointment I made sure to say all I wanted was an oil change and tire rotations and that I would wait for the car. It was repeated when I showed up. It should not take 2 hours for a simple tire rotation and oil change. More

Excellent customer service. Very helpful. I was in and out and they were able to get the service done Very helpful. I was in and out and they were able to get the service done More

Quick service, friendly people, especially melissa my service advisor. Ill be back again for the next maintenance. service advisor. Ill be back again for the next maintenance. More

Had ceramic coating applied…. not a big deal… ordering accessories on the Cadillac app is not easy! not a big deal… ordering accessories on the Cadillac app is not easy! More

Sean was good to work with and the dealership was good as usual with the service to my vehicle and cleanliness of the place. usual with the service to my vehicle and cleanliness of the place. More

Always really great service! Answers all my questions and is always in constant communication. It is very much appreciated! Answers all my questions and is always in constant communication. It is very much appreciated! More

Great service and they keep you updated. From moment you get there to the moment you leave From moment you get there to the moment you leave More

Awesome service department with friendly people and great service Advisor. Met Dan Jessup and he really exemplifies what a family owned business should be. service Advisor. Met Dan Jessup and he really exemplifies what a family owned business should be. More

We had some bumps along the way with the service of my Cadillac, but at the end of the day the service manager stepped up and provided an great experience. His follow up and follow through was appreciate Cadillac, but at the end of the day the service manager stepped up and provided an great experience. His follow up and follow through was appreciated. More

The service department performs outstanding service to my HummerEV and C8. Ron Austin and Melissa Miller go above and beyond to take care of my babies. I have been using them since 2017 to buy and get my car HummerEV and C8. Ron Austin and Melissa Miller go above and beyond to take care of my babies. I have been using them since 2017 to buy and get my cars serviced. I highly recommend the service department and of course sales. Thank you again, Erik Bianco More