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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
968 Reviews

968 Reviews of Jessup Auto Plaza - Service Center

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February 19, 2025

I’ve brought my truck in for several services, I’ve asked you guys to look at my transmission and what you guys tell me we drove it around and that doesn’t do anything that you’re telling us you driving it a More

by mikefitzsimmons98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Tisdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Wonderful service with Mr Hoover. His initial estimate was right on target. The repairs are perfect More

by KPCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Hoover
February 19, 2025

Great experience all around Sergio was great and the whole team made the service visit carefree More

by mikegnj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Sergio was great and called me and informed me what was done and checked. Great customer service much better than previous service. More

by monicaranee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

The customer service was not good. When I walked in I was the first customer, and all three of the people working at the front desk did not help me. Overall, I had a horrible experienc More

by vicuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Tisdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Routine maintenance unplanned issue with air ride repair under warranty. All went well. Took longer than expected More

by Michael.krouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Outstanding service and parts department employees, a positive customer experience at every visit. Service Advisor Leo Machuca helps me keep my vehicle in tip-top condition and always keeps me informed! More

by timmielcarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
February 18, 2025

Very polite and helpfull I am turning in my Chevy for lemon law I hope it all goes smooth More

by KONICAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Dan went above and beyond and he’s amazing thank you Dan Except for they didn’t change or do anything to my car other than tell me how a whole bunch of oil leaks, which was untrue More

by cstalker.uber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Anderson was a very good representative for the company who wrote up my order. And I enjoyed having Uber pick me up. More

by allisehart
Recommend Dealer
Yes
Employees Worked With
Anderson
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