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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
1,016 Reviews

1,016 Reviews of Jessup Auto Plaza - Service Center

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February 13, 2025

Friendly and efficient staff, easy access to the service department, established dealership with an outstanding reputation More

by Gammi49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Amanda gave us excellent service. Her estimate on the work ahead of time was reasonable and it came out to the exact estimate price upon pickup. We also appreciated the Uber ride home More

by donnamollan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in body shop
February 12, 2025

My service advisor Patrick was on point on every aspect of customer service. He valued my business as a loyal GM customer and appreciated it. He is a great team member and I will recommend him to anyone wh More

by davehyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
February 12, 2025

Did not update me on service until service complete and then did not clean exterior. More

by LUCKYLANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Service associates don't seem interested in helping you be a happy costumer. They don't seem to care for the inconvenience the fault car causes you. More

by triniddflori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people
February 11, 2025

Great awesome service! Very helpful and knowledgeable much appreciated. Thank you thank you thank you! More

by luzyque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Lara
February 11, 2025

Everyone in the service department was extremely friendly and professional. I would recommend Jessup to anyone. More

by hookdriver15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

David was top notch! He got me in and out in under an hour. Excellent service More

by esselljohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Sean Tisdale has been my service advisor for quite some time at Jessup and I’m very happy about that! More

by Shell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Very friendly,fast and answered all my questions professionally. Will come back and tell my friends. More

by TPGENERA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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