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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
967 Reviews

967 Reviews of Jessup Auto Plaza - Service Center

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January 24, 2025

Friendly, knowledgeable, professional, excellent customer service. Ensured adequate, prompt and timely service. Always willing to go the extra mile. Highly recommend. More

by jlynvaldez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Best experience I’ve ever had buying and servicing a car. Highly recommend Jessup Auto Group More

by duffin1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

everyone did a good job ,every question answered, good service experienced,very nice in their own way More

by bernabe_labuen@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Very friendly knowledgeable people to deal with . The timing was perfect and Uber was also precise More

by bm.bern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
January 24, 2025

Ron Austin, Service Manager's is the man! His presentation in displaying quality customer service was over and beyond. The attention to detail gave me a sense of security knowing my vehicle w More

by Felicia Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
January 23, 2025

After the back order arrived, scheduled an appointment and a loaner car was provided, excellent service. More

by esan6988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna
January 23, 2025

Happy but expensive fix, Sean was nice to work with. Had to bring it back the next day for a knocking noise. More

by jclinkpdca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

I was a 1st time customer and the customer service is something to be improved. Also the lack of communication with status of the vehicle was terrible. I could not believe how many phone calls I had to m More

by alecrisjc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Service was on point, great and friendly …would definitely recommend to all my friends . Thank you More

by andoniartziniega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

It took over a month to make it happen and Brandy was able to turn a BAD experience into a good one- my car was taken care of/ repaired. More

by steve_caron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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