Jessup Auto Plaza - Service Center

Leo in service took the car in and that process was good, took over 24 hours to hear back from him even though i tested the number he gave me. Once i heard back from him, communication was very good and he k took over 24 hours to hear back from him even though i tested the number he gave me. Once i heard back from him, communication was very good and he kept me informed every step of the way. More

Great service in beginning and car work but pick up was delayed for over 1/2 hr. delayed for over 1/2 hr. More

Patrick Perez did a fantastic job of navigating us through the repair on our ‘23 Buick Avinir. Service couldn’t have been better. through the repair on our ‘23 Buick Avinir. Service couldn’t have been better. More

front desk team was great. I'm always having issues with the work being done on my truck. been a loyal customer for years, and I keep coming back for disappointment. this time I'm always having issues with the work being done on my truck. been a loyal customer for years, and I keep coming back for disappointment. this time around I found that I have a missing bolt that holds the cap to the rim that cover the lug nuts. the second cover was put on incorrectly leaving a gap in between the cap and the rim. now I will have to go back and have it fix. More

Leo was extremely professional, courteous and helpful to accommodate my situation. Lately he was the best service rep I had the fortune to deal with. Thank you accommodate my situation. Lately he was the best service rep I had the fortune to deal with. Thank you More

I made an appointment, and when I arrived 15 minutes early, I was promptly met by 2 super courteous individuals with an impressive sense of urgency to help me understand all that was to be done on my 2 early, I was promptly met by 2 super courteous individuals with an impressive sense of urgency to help me understand all that was to be done on my 2019 Silverado LD. I felt flattered when several different individuals offered to give me resale information about "my ride". I am not interested, but their approach was just perfect for any future thoughts I may have. A great experience from start to finish. I am forgetful of the Service Agent's name through no fault of his own. He was 100% effective. More

3 hours for a oil change and I had a appointment ridiculous won't go back ridiculous won't go back More

I had a great experience with Daniel. He was friendly and professional. The service was done within the quoted time. He was friendly and professional. The service was done within the quoted time. More

Dan was very helpful and kept us up to date with respect to the process of our Cadillac. He did a great job. to the process of our Cadillac. He did a great job. More

Friendly, helpful and courteous. I was helped by Patrick and Sean. Clean and accommodating wait area. I was helped by Patrick and Sean. Clean and accommodating wait area. More