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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
1,055 Reviews

1,056 Reviews of Jessup Auto Plaza - Service Center

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January 13, 2025

Great service easy to work with and flexible when I needed to add an oil change to my truck. Gave me an extra email with information regarding my truck during pickup. More

by Mariano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Tony is great. The car had been serviced just days before I got a notice that they had not asked me to make a repair that was needed. I brought the car back in and More

by truejuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

I had to literally show up in person to force a reply from the service staff. What is the point of having an email, phone, and text number when all are ignored. I did not enjoy needing to get on a bus fo More

by jakub.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick
January 12, 2025

Even though my car is older, I prefer going to Jessup over a local garage! More

by James J Ring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Please Thank Sergio for his excellent customer service and the service tech that did my work. More

by haitaygor
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

My service advisor, Brandie, was great. The problem is getting to her. First, as you enter the service area, there's no place to stand. No one tells you what you're supposed to do--just sta More

by cliffmcgoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Great service as always. I would never take my vehicle anywhere but the Jessups. Thank you More

by nnoguera2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

The service was done promptly and Tony was very helpful. I also appreciated the complimentary car wash. More

by mjlongo3
Recommend Dealer
Yes
Employees Worked With
Tony Arzuaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
January 07, 2025

Sean, is an excellent service technician, extremely knowledgeable about the vehicle and almost always able to diagnose issues immediately before being seen by the mechanic. Sean lets you know what you More

by jedusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

You made it quite easy. We live in LaQuinta I drove over you took me home. When the car was complete you picked me up. Some things about the car was unclear and it was ex More

by thammam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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