Jessup Auto Plaza - Service Center

Very disappointed in the service, communication level very poor. Drove 2 1/2 hours to pick up my car as promised and it wasn’t ready. very poor. Drove 2 1/2 hours to pick up my car as promised and it wasn’t ready. More

David was a great help. Even though he was helping many people in a short period of time, he was calm, courteous, efficient, and thorough. Even though he was helping many people in a short period of time, he was calm, courteous, efficient, and thorough. More

Problem solved right away. Sean got me a loaner vehicle and told I could get car next day without appointment. Sean got me a loaner vehicle and told I could get car next day without appointment. More

Efficient, courteous,knowledgeable. Helpful regarding next service at 50,000 mile service. Thank you very much Helpful regarding next service at 50,000 mile service. Thank you very much More

David Anderson excellent customer service very personable. The ladies in car rental were very professional, very helpful in the process of getting the loaner vehicle personable. The ladies in car rental were very professional, very helpful in the process of getting the loaner vehicle More

David arranged same day service on a Saturday and holiday weekend. A very unlikely event. weekend. A very unlikely event. More

Great! Sean Tisdale was the person that helped me he would as very helpful and attentive! Sean Tisdale was the person that helped me he would as very helpful and attentive! More

Mely was great. Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front passenger side door. Hoping to get it fixed sooner rather than later. More

I have used Jessup for 13 years and never had a complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! More

The service was average, with reasonable wait times, but communication and attention to detail could improve. communication and attention to detail could improve. More