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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,004 Reviews

1,004 Reviews of Jessup Auto Plaza - Service Center

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November 15, 2024

Daniel Mejia was very professional and knowledgeable I'm always going to see Daniel Mejia any problems He got my car finished very quick More

by dean89129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

We are Canadian snowbirds and come to Jessup for service each winter for the last three years. Each time we have been treated efficiently and professionally. More

by b_bdavidson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

After I was told my care was ready and I signed paid the bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same iss More

by michael Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

This was our 2nd visit in one month and it mirrored the first. We have no complaints at all and the service went without a hitch. Maybe Jessup Service Dept has improved? More

by panzerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I had a tire replacement. All good except the pressure was very uneven when I got the car back. I would’ve been happier if the tires were all checked for pressure. I’ve been t More

by Marv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Good service on my truck. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. More

by CP607280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Hard to believe you now feel justified in charging 3% to use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery) More

by donrfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I've always been treated like a VIP from the time I bought my Buick to the times I've brought her back for service. More

by LINDARC8905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Frizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Daniel was very attentive to talking to my husband over the phone. He is an excellent people person. He did not rush through the service I would be receiving. Daniel accommodated me with transportation so More

by outdoormomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Great Service, pick up and drop off was flawless. Thank you for getting everything done and completed on time. More

by deanstuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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