Jessup Auto Plaza - Service Center
Cathedral City, CA
1,003 Reviews of Jessup Auto Plaza - Service Center
Always great service and attention to my needs and time. good service and on time. good service and on time. More
We had been loyal customers for over 20 years (bought 6 vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade vehicles) until last year when my wife wanted to trade in her corvette for a new one (24' model). There was absolutely no movement on price or trade in value for my wife's corvette. We ended up going to Aaron Chevy a week later and got the exact same car for 15k less and 5 k more for her trade in. Additionally the service department used to be the best around but in past years it slipped considerably. I will admit that this past experience was much more in line with the old Jessup service dept we had enjoyed previously. However, 1 good experience doesn't undo the last few years of abysmal service More
Best service I’ve had there since I’ve been a customer keep the good work going Thank You keep the good work going Thank You More
Over all the experience on this visit was amazing. From the moment I pulled in to the time I picked up my truck. From the moment I pulled in to the time I picked up my truck. More
Good Job and very fast I love it to coming here. Thank you Carlos my men. Thank you Carlos my men. More
Good services, and they treat customers well. However, services are a little over priced comparatively. However, services are a little over priced comparatively. More
The only reason a gave a 3 star rating is Brandie. You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil a You were massively understaffed it appears and she was all over the place working her tail off to help out. I had an appointment for a simple oil and filter change and took nearly 2 and half hours to accomplish. That is a long time to sit there and wait (I elected to wait assuming that with an appt it wouldn't take more than an hour or so). I witnessed many other unhappy customers. It didn't help that it was exacerbated by people wanting air in their tires, and for someone to put on new windshield wipers! More
I’ve been a customer of Jessup for a few years now. I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgea I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgeable and helpful and I highly recommend both Sean and the dealer More
Sean and the Jessup team are always willing to help ensure customer satisfaction is priority number one. ensure customer satisfaction is priority number one. More
Everyone that I came in contact with was courteous, helpful and very professional at their jobs. I was also impressed by the office; it was nicely designed, very clean and modern. I didn’t make it to t helpful and very professional at their jobs. I was also impressed by the office; it was nicely designed, very clean and modern. I didn’t make it to the lounge but I did see it. It looked very comfortable also. Nice place to come if you need your car worked on. More